Guust

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Viewing 15 posts - 16 through 30 (of 442 total)
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  • April 25, 2020 at 12:15 pm in reply to: Invoicing and GeoDir v2: VAT for European Companies that want to be listed #4521

    Guust
    Moderator
    Post count: 29970

    Please renew your PDF addon license if you need support with a premium plugin.
    Thanks

    April 25, 2020 at 12:07 pm in reply to: How to test a Stripe yearly rollover? #4520

    Guust
    Moderator
    Post count: 29970

    If you have active subscriptions at https://dashboard.stripe.com/subscriptions and you have not canceled the subscriptions at Invoicing > Subscriptions, then they should work.

    Another question: there are Parent/Child invoices for recurring payments. Why? This may be confusiong because people could think they paid twice.

    Do you mean, they are sent? Or where can the customer see them?
    Can you give an example please, and admin login details so we can check.
    I cannot replicate that on my test site.
    Thanks

    April 25, 2020 at 11:36 am in reply to: ''your cart is empty" error on checkout form #4518

    Guust
    Moderator
    Post count: 29970

    Please explain the steps we should take to recreate this.
    Please post your URL and WP admin details in a private reply and we will have a look at your settings if you like.
    Thanks

    April 23, 2020 at 12:14 am in reply to: Stripe payment work in only 1 language #4508

    Guust
    Moderator
    Post count: 29970

    I asked the developers to have a look at your questions.
    Please post your URL and WP admin details in a private reply and we will have a look at your settings if you like.
    Thanks

    April 18, 2020 at 10:03 am in reply to: Stripe plugin – Error: Missing Stripe token. Please try again. #4482

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply and we will have a look at your settings if you like.

    April 18, 2020 at 12:01 am in reply to: Add "PARTIALLY PAID" as Payment status #4480

    Guust
    Moderator
    Post count: 29970

    As far as I know that is not possible, but I will get the developers to confirm.

    Thanks

    April 8, 2020 at 10:58 pm in reply to: Ninja Forms + WP Invoice Estimate/Invoice #4470

    Guust
    Moderator
    Post count: 29970

    Hi Mike, I asked a developer to look at your question.
    Thanks

    April 7, 2020 at 11:42 am in reply to: Recurring, non credit card payments #4468

    Guust
    Moderator
    Post count: 29970

    Thanks for letting us know.

    April 7, 2020 at 12:30 am in reply to: Creating Invoices automatically marked as paid #4463

    Guust
    Moderator
    Post count: 29970

    Thanks for letting us know you changed the account level.

    You are only using Stripe testing mode.
    Please let us know if the problem persists if you are using live invoices.

    Thanks

    April 7, 2020 at 12:05 am in reply to: Silent Post URL #4461

    Guust
    Moderator
    Post count: 29970

    I have asked a developer to look at your questions.
    Thanks

    April 5, 2020 at 12:21 am in reply to: Help #4458

    Guust
    Moderator
    Post count: 29970

    An invoice must have an email address or it cannot be sent.
    Hackers do know where to find your login page without that email too, and a login page will not allow them to do anything to your site.

    But if you want your customers to be able to pay without logging in, then have a look at this setting:
    Invoicing > Settings > Misc tab > Require Login To Checkout > Leave empty.

    Thanks

    April 4, 2020 at 9:26 am in reply to: Remove unwanted Items from Invoicing #4455

    Guust
    Moderator
    Post count: 29970

    You have to make sure you delete data before deleting the CPT.
    You will have to delete in the database, but if you are not sure how, it will be safer to leave it.
    Thanks

    April 4, 2020 at 9:07 am in reply to: Remove unwanted Items from Invoicing #4453

    Guust
    Moderator
    Post count: 29970

    They are GD packages. Did you have another GD CPT that you deleted?

    April 4, 2020 at 1:07 am in reply to: Creating Invoices automatically marked as paid #4447

    Guust
    Moderator
    Post count: 29970

    Please make sure that account has administrator privileges.
    Thanks

    April 4, 2020 at 12:19 am in reply to: Creating Invoices automatically marked as paid #4445

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply and we will have a look at your settings if you like.
    Thanks

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Viewing 15 posts - 16 through 30 (of 442 total)