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April 29, 2020 at 11:37 pm in reply to: Yearly Subscriptions Payments on GeoDirectory: can we send reminders via email? #4596
You’re welcome
April 28, 2020 at 4:58 am in reply to: Yearly Subscriptions Payments on GeoDirectory: can we send reminders via email? #4584For non-recurring packages, the user will receive an invoice.
The invoice will have a link to pay.
If not paid, the listing will expire.April 28, 2020 at 2:36 am in reply to: Yearly Subscriptions Payments on GeoDirectory: can we send reminders via email? #4582They gave consent when signing up in the beginning …
Option B is being considered as part of the GD Pricing Manager.
Thanks
April 27, 2020 at 1:14 pm in reply to: Yearly Subscriptions Payments on GeoDirectory: can we send reminders via email? #4570If you want to send renewal notices, do not create recurring packages.
Just create a package that lasts for a year, but is not automatically being renewed.
Make sure NOT to tick the recurring option.
ThanksThe developers don’t work in the weekend but will get to your question when they come back online.
ThanksApril 26, 2020 at 10:26 pm in reply to: Yearly Subscriptions Payments on GeoDirectory: can we send reminders via email? #4553Renewal emails are sent to packages that require manual renewal, because the user has only paid and agreed to one period.
Renewal emails are not sent if a user has already agreed to be re-billed as part of a recurring package.
Thanks
I do not think this has been implemented yet, I’ll get the developers to have a look at your question.
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I’ll get the developers to have a look at that. Thanks
April 26, 2020 at 2:32 am in reply to: Yearly Subscriptions Payments on GeoDirectory: can we send reminders via email? #4545There is no option for that yet, but is being considered as part of the GD Pricing Manager. Thanks
The first one is the confirmation of the subscription contract, it is not an invoice that requires payment. That is why it is set to “paid” immediately.
The second one is the invoice for the first payment of the contract.You can always create an invoice for yourself, and/or not send the invoice.
Then you can check it out by refreshing the invoice.
ThanksThis reply has been marked as private.April 26, 2020 at 12:15 am in reply to: Split: Items not showing when creating a manual invoice #4536You can add Items to Invoicing that are not GD related, for example if you do not use GD, or you also use Invoicing to sell other things than GD Listings.
For invoices for GD to work correctly, your users need to order the package from the frontend.
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I’ll get a developer to have a closer look for you.
Can you confirm you added the Stripe Webhook URL in your Stripe Dashboard?Please turn off the phone verification so we can access the admin area.
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