Kiran

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Viewing 15 posts - 16 through 30 (of 238 total)
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  • in reply to: Stripe Recurring #4192

    Kiran
    Moderator
    Post count: 7069

    Hi laurence,

    The minimum order total requirement is set by Stripe itself. See https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts

    What Stripe says there “As Stripe’s processing fee combines a small fixed amount and a percentage, we enforce a minimum amount when creating a charge. This ensures you don’t lose money on a charge. The minimum amount you can charge depends on which bank account settlement currency the payment would be paid out to.”

    We are enhancing UI to show correct error to prevent confusion about error.

    Thanks,
    Kiran

    in reply to: Stripe Recurring #4186

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: Stripe Recurring #4183

    Kiran
    Moderator
    Post count: 7069

    Hi laurence,

    I checked do some testing with invoice total of $50.0 & $0.05. Invoice was successful for $50.0 but for $0.05 it shows error that you mentioned.

    I checked on my test site with similar transactions with total amount of $50.0 & $0.05 and it worked fine for both amount.

    – Do you have any minimum amount set at Stripe?
    – Go to https://dashboard.stripe.com/test/developers and check under API Version that most latest version of API is selected.

    Please provide us FTP credentials to do some more debugging to find exact cause of the issue.

    Thanks,
    Kiran

    in reply to: Stripe Recurring #4181

    Kiran
    Moderator
    Post count: 7069

    Hi laurence,

    To check i need to make a one transaction with Stripe gateway. Please allow me to enable Stripe sandbox mode to make a test transaction.

    Regards,
    Kiran

    in reply to: Stripe Recurring #4126

    Kiran
    Moderator
    Post count: 7069

    Hi,

    To show subscription history list shortcode is [wpinv_subscriptions].

    You can assign page to subscription history adding shortcode to page from Invoicing > Settings > General > Scroll to bottom Page Settings.

    Kiran

    in reply to: Stripe Recurring #4095

    Kiran
    Moderator
    Post count: 7069

    Listings with recurring packages will not receive expiry email reminders. Listings status for recurring packages handled based on IPN notification from Payment Gateway site on cubscription cancelled or cycles are completed.

    Yes, it will send email receipt for each renewal of payment.

    Kiran

    in reply to: BLANK CUSTOMER INVOICE #3907

    Kiran
    Moderator
    Post count: 7069

    Hello Sacha,

    Please check and let us know.

    Kiran

    in reply to: BLANK CUSTOMER INVOICE #3904

    Kiran
    Moderator
    Post count: 7069

    Hello Sacha,

    We have fixed Oxygen plugin page builder conflict. It will be in next release.

    Patch available at here: https://github.com/AyeCode/invoicing/pull/239/commits/cdffc1854d966789e1c0bec0b347cddbad1ef889

    Provide us FTP credentials to apply patch or you can wait for next release.

    Regards,
    Kiran

    in reply to: Is there a way to check if a user has an active subscription? #3733

    Kiran
    Moderator
    Post count: 7069

    Hi Trace,

    In Invoicing subscription are allowed for listings not for users. One user can add multiple listings with active subscription. It does not allows to restricts the users to prevent adding listings. To restrict users it needs user level restrictions.

    Let us know.

    Kiran

    in reply to: Possible to not generate invoice for certain items? #3448

    Kiran
    Moderator
    Post count: 7069

    Hi Rafaela,

    Invoice is a bridge between a listing & a package when it created via frontend users. It handling status of the listing based on invoice status.

    Currently it is not possible to prevent generating invoice for particular items. We have a task to implement this in future so it can skip generating invoice for free package.

    Thanks,
    Kiran

    in reply to: Stripe not reporting back to website #3414

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: Stripe not reporting back to website #3410

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: Stripe not reporting back to website #3408

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: Stripe not reporting back to website #3399

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: Stripe not reporting back to website #3378

    Kiran
    Moderator
    Post count: 7069

    Please check now.

    Kiran

Viewing 15 posts - 16 through 30 (of 238 total)