Stripe Recurring

This topic contains 36 replies, has 4 voices, and was last updated by  laurence anthony 2 years, 7 months ago.

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  • #4186

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #4187

    laurence anthony
    Buyer
    Post count: 293

    Is that a minimum set my Stripe? I didn’t see an option to set minimum.

    #4188

    laurence anthony
    Buyer
    Post count: 293

    Hi,
    I just changed the discount amount in WP Invoice. Deleted my tests accounts in WP. Deleted the pending test listings. and tried to place a live order but I get this error:

    Error: Stripe customer source creation failed while processing a stripe payment.

    #4189

    laurence anthony
    Buyer
    Post count: 293

    Deleted the subscriptions in Stripe and tested live checkout again. I get the same message. I’ve disabled stripe now and reverted to auth

    #4192

    Kiran
    Moderator
    Post count: 7069

    Hi laurence,

    The minimum order total requirement is set by Stripe itself. See https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts

    What Stripe says there “As Stripe’s processing fee combines a small fixed amount and a percentage, we enforce a minimum amount when creating a charge. This ensures you don’t lose money on a charge. The minimum amount you can charge depends on which bank account settlement currency the payment would be paid out to.”

    We are enhancing UI to show correct error to prevent confusion about error.

    Thanks,
    Kiran

    #4193

    laurence anthony
    Buyer
    Post count: 293

    What about this one?
    Error: Stripe customer source creation failed while processing a stripe payment.

    #4194

    Kiran
    Moderator
    Post count: 7069

    Hi laurence,

    This indicates customer creation failed at Stripe via API.

    Try again after enabling debug log from wp-config.php file to log reason behind this customer creation error.

    Kiran

    #4195

    laurence anthony
    Buyer
    Post count: 293

    deep sigh

    #4196

    laurence anthony
    Buyer
    Post count: 293

    I just did it again, but nothing was stored in the log file.

    #4197

    laurence anthony
    Buyer
    Post count: 293

    Tried again, got this error:
    Error: Missing secure Stripe token, please try again.

    So I disabled other scripts on the checkout page and tried again. Then got this error again:
    Error: Stripe customer source creation failed while processing a stripe payment.

    Nothing stored in wp-content/debug.log today.

    #4198

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #4199

    laurence anthony
    Buyer
    Post count: 293

    Yes, Woocomerce and Give. But I’ve disabled those scripts on the checkout page.

    #4200

    laurence anthony
    Buyer
    Post count: 293

    Also, I was going to test without using a discount a found that I can’t remove the added discount. the X button doesn’t do anything

    #4202

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #4203

    laurence anthony
    Buyer
    Post count: 293

    Let me sync up the dev site and let’s work there please. I’ll hit you back once ready. thanks

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