Stripe not reporting back to website

This topic contains 46 replies, has 3 voices, and was last updated by  Kiran 3 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #3353

    Eileen Quick
    Buyer
    Post count: 165
    This reply has been marked as private.
    #3356

    Kiran
    Moderator
    Post count: 7069

    Hi Eileen,

    I have generated invoices for renewal payments. Please check and let us know.

    Kiran

    #3358

    Eileen Quick
    Buyer
    Post count: 165
    This reply has been marked as private.
    #3372

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #3374

    Eileen Quick
    Buyer
    Post count: 165
    This reply has been marked as private.
    #3375

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #3376

    Eileen Quick
    Buyer
    Post count: 165
    This reply has been marked as private.
    #3378

    Kiran
    Moderator
    Post count: 7069

    Please check now.

    Kiran

    #3380

    Eileen Quick
    Buyer
    Post count: 165

    thank you so much Kiran for all your help.

    Kind regards

    #3398

    Eileen Quick
    Buyer
    Post count: 165

    Hi Kiran

    This is really on the same subject so I have not opened a new thread so hope thats ok.

    I had to void an invoice in stripe because it was incorrect payment type. It was a subscription, I then recreated a new one with the correct billing on (it was hosted page rather than auto card payment).

    However this has not replicated to the website.

    Could you please let me know how I can do this and also does this mean that anything created manually in stripe will not replicate on the website. In which case where should one do a manual invoice from paticularly as I had to change payment type in this case.

    Appreciate your advices.

    Many thanks.

    Kind regards

    #3399

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #3406

    Eileen Quick
    Buyer
    Post count: 165
    This reply has been marked as private.
    #3408

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #3409

    Eileen Quick
    Buyer
    Post count: 165
    This reply has been marked as private.
    #3410

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
Viewing 15 posts - 31 through 45 (of 47 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket