No the subscription is live. As explained previous I had to void the invoice in stripe which of course then voided in wordpress because the invoice was incorrect as the customer wanted to pay with another card and there was no way of changing that once the invoice had been generated.
I then created a new invoice, same subscription, in stripe and selected the pay via hosted page so that she could put in any card details she wanted and pay via the invoice. Sent that off via stripe however it did not make a corresponding copy in wordpress.
That is the one I wanted recreating. The subscription is fine its just that the invoice for it is not in wordpress.
To open a new support ticket, first select the relevant forum and then click the "New Post" button. Example: You need support for the core plugin? Click on Core Plugin support and click on the "New Post" Button.