Forum Replies Created
Do you have the setting to require login for making payments?
Please tell us the steps you are taking to get that error. Also write back with the site URL in case we need to take a look.This reply has been marked as private.
Can you say more about where you are seeing the issue?
Is it during checkout?
If it is only on your site, can you describe the process and share a URL so we can check on it?
The developers are looking into the issue, thanks for your patience.
Can you describe what you are trying to do?
We don’t do customizations here in the forum, but, if we can help you find the filter or hook for your goal, we can advise about that.
Some information can be found here:
If you have more questions let us know.
You will need a GoCardless account, and you can get the tokens from the settings in your GoCardless account.
Please share WP Admin and FTP credentials so we can debug the issue and find a solution.
I see what you mean, from your screenshots, thanks for those.
This is usually accomplished with a trial period in the package settings.
Which gateway are you wanting to use?
Please include WP Admin credentials if we should check the settings.
Did you try to generate an invoice for a recurring package?
Thanks, we will look into it and post an update here
The developers will take a look at your topic when they get back to the office, probably after the weekend.
OK, can you tell us about the settings?
Which country is the shop, and the customer?
Please share WP Admin credentials so the developers can take a look at the issue.
WP Admin Login URL:
WP Admin Username:
WP Admin Password: