Error: API call failed:Invalid 'Authorization' header

This topic contains 3 replies, has 2 voices, and was last updated by  tabitha@socialstreets.co 10 months, 4 weeks ago.

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  • February 19, 2020 at 10:41 pm #4152

    tabitha@socialstreets.co
    Buyer
    Post count: 82

    I’m testing my payment settings using the GoCardless plugin (which is downloaded and installed with licence key) and when I tried to pay a test invoice it brought back the error Error: API call failed:Invalid ‘Authorization’ header.

    What do I need to do to fix this please?

    thanks

    Tabitha

    February 20, 2020 at 7:56 am #4153

    tabitha@socialstreets.co
    Buyer
    Post count: 82

    Additional point that might help: even though I have activated my plugin and entered the licence key, I still have a message below the plugin saying This plugin requires a valid licence key to enable automatic updates. Not sure why.

    February 20, 2020 at 8:12 am #4155

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin and FTP credentials so we can debug the issue and find a solution.

    February 21, 2020 at 1:38 pm #4157

    tabitha@socialstreets.co
    Buyer
    Post count: 82

    This seems to have resolved itself. Thanks anyway

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