Guust

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Viewing 15 posts - 121 through 135 (of 442 total)
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  • in reply to: Pre Bank Transfer Payment Gateway Issue #3759

    Guust
    Moderator
    Post count: 29970

    “Pre Bank Transfer” cannot be used with recurring packages.
    Thanks

    in reply to: Customer Invoice Email not sending #3743

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply and we will check your settings if you like.
    Thanks

    in reply to: Invoices with 100% off coupon don't process #3729

    Guust
    Moderator
    Post count: 29970

    The developers will have a look after the weekend. Thanks

    in reply to: Invoices with 100% off coupon don't process #3724

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    in reply to: Invoices with 100% off coupon don't process #3722

    Guust
    Moderator
    Post count: 29970

    Can you post the URL and WP admin details for your site in a private reply, so we can have a look at your settings?
    Thanks

    in reply to: Add Package Items To Invoice #3721

    Guust
    Moderator
    Post count: 29970

    GD packages cannot be added manually to invoices, because that would “break” the automatic renewal and reminder processes etc.
    If you want to send an invoice with combined GD listing renewals, you will have to create dummy WPInvoicing items to add to the invoice, and then when payment is received, you will have to manually change the listings expiry date.

    This will not work for recurring items or packages.
    You could get it to work for recurring items if you make the listings a free non-expiring package and then do manual reconciliation every time.

    Thanks

    in reply to: Is there a way to change renewal date #3703

    Guust
    Moderator
    Post count: 29970

    Recurring pricing can only work if the customer agrees to a contract for regular payments from their account at the gateway. There is no possibility for you to change someone’s agreement with PayPal for example.
    The only solution would be for the user to cancel their existing subscription, wait for the listing to downgrade which will depend on the amount prepaid, and then upgrade their listing to get a new subscription working.

    Thanks

    in reply to: Payment Gateways not available #3690

    Guust
    Moderator
    Post count: 29970

    Automated recurring payments require a gateway that allows contracts to be set up for automatic payments from the customer’s account.
    What you want is a non-recurring package that expires unless a renewal payment is made.
    Thanks

    in reply to: Payment Gateways not available #3680

    Guust
    Moderator
    Post count: 29970

    I don’t think the cash on delivery can work for digital listings.
    Have you tried the bank transfer option?
    I am not sure how to create invoices for existing listings, they should have had an invoice created when they were submitted.
    I’ll get a developer to have a look at your question too.
    Thanks

    in reply to: Limit coupon code to 1 year #3672

    Guust
    Moderator
    Post count: 29970

    You’re welcome.

    in reply to: Limit coupon code to 1 year #3667

    Guust
    Moderator
    Post count: 29970

    You need to set up the packages first in GD. Set up a yearly package.
    Allow the discount to be used for the yearly package.

    in reply to: Limit coupon code to 1 year #3665

    Guust
    Moderator
    Post count: 29970

    The discount you want then is a 100% discount for a yearly listing.
    If the listing is recurring, set it for the first payment only.
    Thanks

    in reply to: Limit coupon code to 1 year #3661

    Guust
    Moderator
    Post count: 29970

    What are you trying to do?

    Give the first year free for a yearly recurring listing?
    In that case, give it xx% or $xx for first payment only.

    Can you explain more?

    Thanks

    in reply to: Translate question #3646

    Guust
    Moderator
    Post count: 29970

    I can replicate that on my test site, I’ll get the developers to have a closer look.

    For the developer:
    The FTP folder with the site is the /20679_usedom_de/wordpress/ folder

    Thanks

    in reply to: Translate question #3644

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details and also FTP details in a private reply and we will check your settings if you like.
    Thanks

Viewing 15 posts - 121 through 135 (of 442 total)