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Stripe not reporting back to website

This topic contains 46 replies, has 3 voices, and was last updated by  Kiran 5 years, 3 months ago.

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  • August 7, 2019 at 11:23 am #3353

    Eileen Quick
    Buyer
    Post count: 165
    This reply has been marked as private.
    August 8, 2019 at 11:57 am #3356

    Kiran
    Moderator
    Post count: 7069

    Hi Eileen,

    I have generated invoices for renewal payments. Please check and let us know.

    Kiran

    August 8, 2019 at 2:58 pm #3358

    Eileen Quick
    Buyer
    Post count: 165
    This reply has been marked as private.
    August 9, 2019 at 5:39 am #3372

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    August 9, 2019 at 10:42 am #3374

    Eileen Quick
    Buyer
    Post count: 165
    This reply has been marked as private.
    August 9, 2019 at 10:57 am #3375

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    August 9, 2019 at 11:27 am #3376

    Eileen Quick
    Buyer
    Post count: 165
    This reply has been marked as private.
    August 9, 2019 at 11:48 am #3378

    Kiran
    Moderator
    Post count: 7069

    Please check now.

    Kiran

    August 9, 2019 at 3:11 pm #3380

    Eileen Quick
    Buyer
    Post count: 165

    thank you so much Kiran for all your help.

    Kind regards

    August 16, 2019 at 11:43 am #3398

    Eileen Quick
    Buyer
    Post count: 165

    Hi Kiran

    This is really on the same subject so I have not opened a new thread so hope thats ok.

    I had to void an invoice in stripe because it was incorrect payment type. It was a subscription, I then recreated a new one with the correct billing on (it was hosted page rather than auto card payment).

    However this has not replicated to the website.

    Could you please let me know how I can do this and also does this mean that anything created manually in stripe will not replicate on the website. In which case where should one do a manual invoice from paticularly as I had to change payment type in this case.

    Appreciate your advices.

    Many thanks.

    Kind regards

    August 16, 2019 at 1:53 pm #3399

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    August 18, 2019 at 11:57 am #3406

    Eileen Quick
    Buyer
    Post count: 165
    This reply has been marked as private.
    August 19, 2019 at 8:47 am #3408

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    August 19, 2019 at 11:44 am #3409

    Eileen Quick
    Buyer
    Post count: 165
    This reply has been marked as private.
    August 19, 2019 at 12:51 pm #3410

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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