Patrik

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Viewing 15 posts - 31 through 45 (of 391 total)
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  • November 12, 2019 at 8:49 am in reply to: Invalid email address on Stripe Checkout #3740

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Stripe requires an email address to proceed with the payments and it seems like the email address is not sent to the stripe in your case. Can you please let us know the steps to regenerate the issue and if possible provide admin and FTP details in private reply so that we can troubleshoot the issue on your site and fix it.

    Regards,
    Patrik

    November 12, 2019 at 5:33 am in reply to: Invoices with 100% off coupon don't process #3738

    Patrik
    Moderator
    Post count: 1971
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    November 12, 2019 at 5:01 am in reply to: Invoices with 100% off coupon don't process #3736

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have made changes, can you please check and let me know if it resolves your issue or not?

    Regards,
    Patrik

    November 11, 2019 at 7:23 am in reply to: Error 'Fail to send email to the customer' #3732

    Patrik
    Moderator
    Post count: 1971

    Hi,

    When I sent an email via the email icon for the invoice, it showing me message “The email has been sent to the customer.”. Which means the email has been sent successfully.

    You have to check if your wp_mail() function is working properly or not. I see a notice “Mandrill: wp_mail has been declared by another process or plugin, so you won’t be able to use Mandrill until the problem is solved.” in the admin side which can be a hint for this issue but I am not sure. You have to take the help of a developer to fix this notice which can be from plugin or custom code.

    You can check if emails from our plugin or WP site are sent or not via plugin https://wordpress.org/plugins/wp-mail-logging/. Our error message will only display if wp_mail() function returns false.

    Regards,
    Patrik

    November 11, 2019 at 6:33 am in reply to: Translate question #3731

    Patrik
    Moderator
    Post count: 1971

    Hi,

    You can directly change the text from the following:

    1. Invoicing->Settings->Privacy->Checkout privacy policy. Please keep the shortcode as it is which will display the link to the privacy policy page.

    2. You can directly modify the content of the page called “Transaction Failed” from where the content is coming for this page.

    Let us know if this resolves your issue or not.

    Regards,
    Patrik

    November 11, 2019 at 5:54 am in reply to: Invoices with 100% off coupon don't process #3730

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We have already noted and fixed this issue here: https://github.com/AyeCode/invoicing/pull/217/commits/0da7940c53130c6f827aa35db4e2fade37029aa0. You can do the changes in core files by yourself or provide us the FTP details in private reply and we will do it for you.

    Regards,
    Patrik

    November 8, 2019 at 1:38 pm in reply to: Is there a way to check if a user has an active subscription? #3714

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Can you give more detail about what you want to restrict? You may need to do customization for that.

    Regards,
    Patrik

    November 7, 2019 at 12:09 pm in reply to: Invalid email address on Stripe Checkout #3698

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    November 7, 2019 at 11:34 am in reply to: Your Site is Experiencing a Technical Issue #3696

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have logged in and checked with the invoice flow and not getting any error now. Can you please check from your side and let me know if the error is still there or not and if the error is there then let me know the steps so that I can regenerate and fix it for you.

    Regards,
    Patrik

    November 7, 2019 at 9:21 am in reply to: Your Site is Experiencing a Technical Issue #3694

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    November 7, 2019 at 6:21 am in reply to: Your Site is Experiencing a Technical Issue #3691

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The error says it is not able to find the file wpinv-invoice-functions.php in the plugin. This can happen if the plugin is not updated properly. Can you please provide admin and FTP details in private reply to troubleshoot and fix the issue for your site? Or you can try to delete the plugin from FTP and install it again.

    Regards,
    Patrik

    November 6, 2019 at 12:48 pm in reply to: Payment Gateways not available #3681

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We need more information about the issue. Can you please explain in detail or with a screenshot? What I understand is you create a listing and go to checkout for payment but don’t approve the listing. There on checkout, you are not getting COD option right? The COD payment method should come for all the currencies. If possible provide us the admin details in private reply so that we can troubleshoot the issue for you.

    Regards,
    Patrik

    November 6, 2019 at 4:45 am in reply to: 503 Error on Pre Bank Transfer Gateway Method #3679

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have made changes to fix the issue. Please review it and let me know if it resolves your issue or not.

    Regards,
    Patrik

    November 5, 2019 at 12:38 pm in reply to: Invalid email address on Stripe Checkout #3670

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    November 5, 2019 at 8:56 am in reply to: Invalid email address on Stripe Checkout #3659

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
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Viewing 15 posts - 31 through 45 (of 391 total)