Patrik

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Viewing 15 posts - 46 through 60 (of 391 total)
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  • in reply to: Invalid email address on Stripe Checkout #3657

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Can you check the admin URL? It is showing forbidden and I am not able to access it. If you have any restrictions or security then please disable till we look into the issue.

    Regards,
    Patrik

    in reply to: Issue with the mobile version of site #3655

    Patrik
    Moderator
    Post count: 1971

    Hi,

    That warning is because you have no packages but there should be at least one. I have fixed via code and will fix that warning in the next version. Please review it from your side and let me know if any issues.

    Regards,
    Patrik

    in reply to: 503 Error on Pre Bank Transfer Gateway Method #3652

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    in reply to: Issue with the mobile version of site #3651

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    in reply to: "your cart is empty" error on add listing checkout form #3640

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I don’t see the cart is empty message now. The checkout form is displayed. Can you please check from your side after clearing the cache?

    Regards,
    Patrik

    in reply to: "your cart is empty" error on add listing checkout form #3632

    Patrik
    Moderator
    Post count: 1971

    In the next release, we are removing the use of sessions so there will be no such issues.

    @Norlan.es Marketing Online, Kindly use the same solution to fix the issue or create a new ticket so we can assist you there.

    Regards,
    Patrik

    in reply to: Invalid Email Address/Missing Stripe Token #3630

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Invoicing plugin is made for creating pre invoices sent to the user for the payment and once paid it will change status from pending to paid and send the receipt to the customer. There are predefined items that can be a one-time payment item or recurring item added to the invoices before sending it to the customer. As per your requirements, you want a user to enter the amount and create an invoice based on gravity form submitted and once paid sent a receipt. This is a bit different scenario and it can be done with some customization easily but it is not possible with plugins and add ons directly.

    I can say you can achieve your functionality with some customization and our Invoicing plugin, gravity form add on and PayPal payments pro add on. We have experts listing on our site https://geodirectoryexperts.com/ who can help you for customization related things.

    Regards,
    Patrik

    in reply to: Invoices resulting in Google Errors #3628

    Patrik
    Moderator
    Post count: 1971

    It is not an error but intentionally. We don’t want google to crawl invoices so we have put noindex, nofollow meta tag for all invoice detail pages. The invoices are not for public views and it is for specific person or entity so it is not required to be listed by Google in search.

    Regards,
    Patrik

    in reply to: "your cart is empty" error on add listing checkout form #3618

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The given SFTP details are not working and giving Authentication error. Can you please check and provide the working SFTP details? Can you try to put the following code in your config.php file and check if it resolves an issue or not?

    define('WPINV_USE_PHP_SESSIONS', false);

    Also, discuss with your hosting provider to check PHP sessions are enabled on the server and the session path is writable. You can remove the above code after hosting the provider fixes it.

    Regards,
    Patrik

    in reply to: Stripe Gateway, error minimum allowed invoice total is $50 #3615

    Patrik
    Moderator
    Post count: 1971

    Non-recurring packages doesn’t have trials. If you have a recurring package with the trial period then it should work without error of the minimum amount required.

    Let me know if your issue is resolved or not and if you have any queries.

    Regards,
    Patrik

    in reply to: 503 Error on Pre Bank Transfer Gateway Method #3614

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We had another similar ticket, and the issue was due to the W3 total cache plugin. We will be investigating more with this issue and meanwhile, I would recommend using another caching plugin and deactivate W3 total cache plugin.

    Regards,
    Patrik

    in reply to: Stripe Gateway, error minimum allowed invoice total is $50 #3587

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The Username, Password you have provided is not an admin user. Can you please check and make it admin so I can get access to the admin side and check with the invoice settings and all?

    I have made changes to check the minimum order amount for only non-recurring invoices. Can you please check and let me know how it goes?

    Regards,
    Patrik

    in reply to: Stripe Gateway, error minimum allowed invoice total is $50 #3581

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    in reply to: Stripe Gateway, error minimum allowed invoice total is $50 #3578

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Stripe requires a minimum transaction of $0.50. We will correct the typo mistake about $50 as it should be $0.50 in the error message. This is because of stripe charges fees on each transaction. You can find more details here: https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts

    Regards,
    Patrik

Viewing 15 posts - 46 through 60 (of 391 total)