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Excellent Guust thanks
Sounds great, thanks!
Ok, so in this case, and meanwhile you consider option B (to “cancel” the recurring payment) we would untick the recurring checkbox.
If we do so, what should we expect?
Will the user receive a notice to manually pay again for another year?
Or is the payment automatic if he clicks something?
Thanks for clarifying that.
…your customers already expect to receive an extra invoice whenever a renewal payment is processed.
If I pay for a service, I expect to receive 1 invoice, not 2…
Client only pays once, yearly. But he gets 2 invoices? One for 2020 and another one for…..???
It is unclear and strange and they could think they have been over-charged.
Please help us to find a way to make the situation easier to understand for the clients.
Paying for 1 item and receiving 2 invoices is, as far as I know, strange at least.
We would like to test that a recurring payment works.
Ours, is a yearly recurring STRIPE payment.
How can we test that it works?
But in this case people have to manually pay again, once they get the reminder by email, isn’t it?
Our idea is that they give consent to an automatic renewal.
Is this possible?
“Dear customer, your subscription is about to expire, please click here to allow auto-renewal”
“Dear customer, your subscription is about to AUTO-RENEW, please click here to CANCEL IT if you do not wih it anymore”.
Is any of those two options possible?
Hi! We have renewed our membership. Thanks for helping with the avobe.
Aaah good. Do you have a way / idea / suggestion to make this easier for people (users) to understand?
Can we disable the “confirmation of the subscription contract”?
Thanks for this. But why do we generate 2 invoices when we only pay one service?
And yes, the “paid” word is confusing, in case one of those invoices is just a “pre-invoice”.
But better yet it would be to generate only 1 invoice since we have paid only 1 item/service…
Or am I missing something about all this invoices logic?
Sure thing we’ll do this soon.
However, we’d like to know how to add a VAT number field on the checkout process (it should appear there, right)?
How can we make it mandatory?
Hi guys could you check the logfiles? Did you have the chance to take a look at the other small issues?