Profile Topics Started Replies Created Favorites Forum Replies Created Viewing 15 posts - 181 through 195 (of 442 total) Posts navigation ←1…121314…30→ Author Posts May 22, 2019 at 10:38 pm in reply to: Add new comment to 'Thank you for payment page' #3093 GuustModerator Post count: 29970 Yes, just add it to that page. Thanks May 22, 2019 at 12:42 pm in reply to: Adding other payment methods #3089 GuustModerator Post count: 29970 You cannot use Pre Payments for recurring items, I guess that is the problem? Thanks May 21, 2019 at 10:07 pm in reply to: The user billing information is invalid. #3087 GuustModerator Post count: 29970 This reply has been marked as private. May 17, 2019 at 10:14 am in reply to: Unable to use discount codes and pay w/Stripe ("Product already exists" error) #3082 GuustModerator Post count: 29970 There is no need to open a duplicate ticket, let’s keep going with the original ticket. May 17, 2019 at 10:13 am in reply to: Error: The subscription plan in Stripe could not be created, please try again. #3081 GuustModerator Post count: 29970 Let’s keep going here. Please restore admin access for the user so we can have a look. May 15, 2019 at 9:32 am in reply to: Error: The subscription plan in Stripe could not be created, please try again. #3059 GuustModerator Post count: 29970 Both your monthly discount codes are set to be used only once by each user. May 14, 2019 at 10:09 am in reply to: Error: The subscription plan in Stripe could not be created, please try again. #3045 GuustModerator Post count: 29970 Can you check this setting in your discount codes: May 13, 2019 at 11:12 pm in reply to: Deleting a user does not delete their subscriptions #3036 GuustModerator Post count: 29970 You’re welcome May 13, 2019 at 11:10 pm in reply to: Error: The subscription plan in Stripe could not be created, please try again. #3035 GuustModerator Post count: 29970 Thanks for letting us know. May 13, 2019 at 1:04 pm in reply to: Deleting a user does not delete their subscriptions #3027 GuustModerator Post count: 29970 Subscriptions are contracts setup at the payment gateway like PayPal. They need to be canceled there. Thanks May 13, 2019 at 12:53 pm in reply to: Error: The subscription plan in Stripe could not be created, please try again. #3026 GuustModerator Post count: 29970 Have you tried using PayPal? If PayPal subscriptions work, then that means it is your Stripe setup which is incorrect. Please post your URL and WP admin details in a private reply if we need to check your settings. Thanks May 6, 2019 at 12:33 am in reply to: Change from Paypal Pro to Stipe #2979 GuustModerator Post count: 29970 Did you review the policy at https://wpinvoicing.com/refund-policy/ and did you ask for a refund using the form there? The Gravity Forms addon should work with all gateways. Thanks May 5, 2019 at 12:13 pm in reply to: Hiding State & Country (Address) from Invoices & Email Notifications #2977 GuustModerator Post count: 29970 A developer will have a look at your question after the weekend. Thanks May 4, 2019 at 11:09 pm in reply to: Invoicing Checkout issues #2974 GuustModerator Post count: 29970 The developer will have a look after the weekend, I am not sure where those fields come from. Thanks May 4, 2019 at 1:35 pm in reply to: Invoicing Checkout issues #2971 GuustModerator Post count: 29970 Just remove the ZIP related CSS: #wpinv_country_box, #wpinv_state_box, #wpinv-wpinv_phone-wrap {display:none} label[for="wpinv_phone"] {display:none} Author Posts Viewing 15 posts - 181 through 195 (of 442 total) Posts navigation ←1…121314…30→