Thanks for the reply Guust. I believe my customer tried to use the discount just once, and she got the error mentioned. Perhaps I am wrong, but it seems that I have to clear Stripe test data every time I try to use the discount code, even if its for a different user.
Here’s a great example of what I’m describing. This lady (user ID 154) tried to sign up today. She does not have a subscription, and is a brand new user. She created her listing and went to the check out page. Then, she tried to use a discount code and encountered the following error (see screenshot “stripe error 1”):
request POST body
“name”: “Standard Listing ($2.99 for the first month. Then $7.99 for each month.)”
“message”: “Product already exists.”,
she then tried multiple times and ended up getting another error (see screenshot “stripe error 2”)
I’ve deactivated discount codes for now since they are not working for us. Pretty much it seems that there’s an issue with using discount codes with Stripe . Please see my previous posts and screenshots showing Stripe error.
I want to dispel the notion that this has to do with a user using the coupon multiple times since this has come up again and again. I have tried creating a new user every time, and it still does not work. My advertisers have never been able to use a coupon, even though it is their first time checking out.
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