Guust

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Viewing 15 posts - 136 through 150 (of 442 total)
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  • in reply to: Invalid Email Address/Missing Stripe Token #3612

    Guust
    Moderator
    Post count: 29970

    Try turning off test mode. Let us know. Thanks

    in reply to: 503 Error on Pre Bank Transfer Gateway Method #3590

    Guust
    Moderator
    Post count: 29970

    The “Pay for Invoice” link on the Invoice should not go to a 503, but the /wpi-checkout/ page.

    Ideally, I guess that link should not be there on an invoice that is to be paid with a bank transfer or the sending of a cheque.

    If we need to investigate why your setup goes to a 503 page, post your WP admin details in a private reply and we will have a look for you.

    I will also get the developers to have a look at the question whether the “Pay for Invoice” link should be there and/or that link can be customized to go to a different URL than the /wpi-checkout/ page.

    Thanks

    in reply to: Affiliate WP Integration #3549

    Guust
    Moderator
    Post count: 29970

    Details please?
    What package?
    What is the affiliate rate set for that package?
    Which listing?
    Which invoice?
    Thanks

    in reply to: Affiliate WP Integration #3546

    Guust
    Moderator
    Post count: 29970

    Your WP Invoicing WP Affiliate integration plugin is not active [Invoicing – AffiliateWP Integration].
    If you activate that then you will have a new option at Affiliates > Settings to tick “Invoicing”, see also https://wpinvoicing.com/docs/affiliate-wp/

    I have activated the plugin and connected Invoicing and WP Affiliates.

    You will need to add the referral rates to the GD packages at Invoicing > Items > Edit each package.

    Thanks

    in reply to: Affiliate WP Integration #3544

    Guust
    Moderator
    Post count: 29970

    Please post URL and WP admin details in a private reply and we will have a look what the problem is.
    Also include full details of any referrals you know have been made.

    Thanks

    in reply to: Customize Invoice number #3539

    Guust
    Moderator
    Post count: 29970

    Have a look at
    Invoicing > Settings > Misc > Miscellaneous

    Thanks

    in reply to: Automation emails #3536

    Guust
    Moderator
    Post count: 29970

    The simplest way to do that is to use the emails sent by GD on Listing submission etc.
    The Mailchimp addon is for users, not posts.
    You would need custom coding that adds a user to a new newsletter. But some of your users may have deleted their profile at MailChimp, and then it may not work anyway.

    Thanks

    in reply to: Sagepay problem in the UK #3533

    Guust
    Moderator
    Post count: 29970

    You can make the field not required at
    Invoicing > Settings > Misc tab > Fields.

    Let us know if that solves the issue.

    Thanks

    in reply to: GD1 to GD2 – Stripe Webhook change? #3499

    Guust
    Moderator
    Post count: 29970

    Once installed, you will find the correct Stripe Webhook URL at
    Invoicing > Payment Gateways > Stripe > Stripe Webhook URL
    and should look like

    https://yoursite.com/index.php?wpi-listener=IPN&wpi-gateway=stripe

    Thanks

    in reply to: GD1 to GD2 – Stripe Webhook change? #3496

    Guust
    Moderator
    Post count: 29970

    If you are already using Stripe with V1, you should already be using WPinvoicing and the Stripe addon …

    If you were using a very old version of the Stripe GD addon, you will have to change your webhook, yes.

    Thanks

    in reply to: recurring invoices #3493

    Guust
    Moderator
    Post count: 29970

    It will be done automatically. It is the subscription that is set up at the gateway that will send the money every month.
    Thanks

    in reply to: Invoicing – Recurring Subscriptions #3476

    Guust
    Moderator
    Post count: 29970

    Yes, that is correct. The subscription will not be set up correctly until the first invoice is paid, and therefore the subscription only starts running when the first invoice is paid.
    Thanks

    in reply to: How to delete an item #3465

    Guust
    Moderator
    Post count: 29970

    Hi Antonella, sorry for giving you the wrong answer at first, I learned something new today 🙂
    I now adjusted your FontAwesome settings, and now you should see an X to delete items.

    Thanks

    in reply to: How to delete an item #3457

    Guust
    Moderator
    Post count: 29970

    You can delete the invoice and create a new invoice.
    You cannot delete items from an invoice.
    Thanks

    in reply to: additional customer fields #3438

    Guust
    Moderator
    Post count: 29970

    I’ll get a developer to have a look at your question.
    It may require some custom coding, or you could rename some of the existing fields if you do not need them all.

    Can you explain what a NIT number is, just in case the developer needs to know?

    Thanks

Viewing 15 posts - 136 through 150 (of 442 total)