Alex Rollin

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Viewing 15 posts - 256 through 270 (of 423 total)
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  • in reply to: Redirect to custom login page #2142

    Alex Rollin
    Moderator
    Post count: 27815

    Thank for letting us know! 🙂

    in reply to: Can we send login details with invoice? #2094

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: no display Bill when payment performed #2083

    Alex Rollin
    Moderator
    Post count: 27815

    Thank you for the clarification. The developers have been alerted, but, they will be limited if you cannot provide FTP access.

    Can you please share FTP access details so they can complete the diagnosis?

    in reply to: UTF-8 Support #2082

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: No payment tab #2063

    Alex Rollin
    Moderator
    Post count: 27815

    The doc has been updated, apologies for the confusion.

    in reply to: Quote URL lacking Hostname #2015

    Alex Rollin
    Moderator
    Post count: 27815

    OK, let us know how it goes.

    in reply to: Quote URL lacking Hostname #2010

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Are you talking about the Custom Quote email?

    Here is the default Email Content:
    Invoicing – Emails – Custom Emails

    
    
    
    <p>Hi {name},</p><p>We have provided you with our quote on {site_title}. </p><p>Click on the following link to view it online where you will be able to accept or decline the quote. <a class="btn btn-success" href="{quote_link}">View & Accept / Decline Quote</a></p>
    

    When I send myself a quote with the above I see the link as:
    https://network.com/site/wpi_quote/quote-232/?invoice_key=bde5bd67866db86255e17e52493276f1

    Please make sure you are using the latest versions, then create a private reply with your site URL and W Admin and we will check this out for you.

    If we can confirm the issue we may also need FTP in order to apply a solution, so you can include that if you have it.

    Thanks

    in reply to: Invoices keep defaulting to Paid status when sent #2007

    Alex Rollin
    Moderator
    Post count: 27815

    Let’s take these one at a time. We would be happy to take a look at your site to see if we can find the problem. It sounds like there might be an interaction or conflict with another plugin.

    Thanks for sharing the steps you take, it helps to clarify the issue.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    https://wpinvoicing.com/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis and apply a solution.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    SFTP/FTP:
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    in reply to: Invoices keep defaulting to Paid status when sent #2004

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I can’t recreate that on my test site, can you describe the steps you are taking to create the invoice?

    in reply to: Stripe is unable to generate a subscription #1969

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Stripe is unable to generate a subscription #1967

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Stripe is unable to generate a subscription #1964

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Discount multiple months #1957

    Alex Rollin
    Moderator
    Post count: 27815

    If you have different Custom Post Types, then you can choose options in

    Geodirectory – Design – Navigation

    TO make each link available to add those listing types from the frontend.

    Then the loginbox widget will show those links. Follow the link to grab the URL.

    in reply to: Very strange situation #1955

    Alex Rollin
    Moderator
    Post count: 27815

    To translate the plugin you can follow these instructions:
    https://wpinvoicing.com/docs/translate-main-plugin/

    You can identify the text by examining and first filling in the pre-bank transfer settings, and then seeing how they render in the checkout process, looking for strings where you can provide ore contextual information to your visitors.

    in reply to: Stripe is unable to generate a subscription #1953

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    could you also provide FTP so we can take a look at the logs?

    Thanks

Viewing 15 posts - 256 through 270 (of 423 total)