Very strange situation

This topic contains 25 replies, has 4 voices, and was last updated by  Patrik 4 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #1914

    Lev Abramovich
    Free User
    Post count: 12

    When a user receives email and return to the page for payment, I am getting a menu displayed which not suppose here is a link:
    https://wqcdesignsjamaica.com/wpi_invoice/inv-3712/?invoice_key=8cef56d16aae326ee0cfce3fcc8eebf4
    entire page does not have Heder or footer.
    can you please what can cause this problem
    Thank you

    #1915

    Paolo
    Site Admin
    Post count: 31206

    EDITED

    sorry I didn’t see what was below the invoice. That shouldn’t be there for sure.

    No header or footer should be there either.

    Please provide admin credentials in a private reply and we will check your website.

    Thanks

    #1916

    Lev Abramovich
    Free User
    Post count: 12

    Hi Paolo
    Did you have a chance to look at the issue?
    It seems that there some HTML is being included but none of the CSS or JavaScript
    So it creates this problem.
    BTW did you got admin credentials I sent

    Again thank you for your assistance

    #1917

    Patrik
    Moderator
    Post count: 1971

    Hi Lev,

    Please post admin and FTP credentials here in private reply and we will look more into this.

    Regards,
    Patrik

    #1918

    Lev Abramovich
    Free User
    Post count: 12
    This reply has been marked as private.
    #1919

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #1920

    Lev Abramovich
    Free User
    Post count: 12
    This reply has been marked as private.
    #1921

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #1922

    Lev Abramovich
    Free User
    Post count: 12
    This reply has been marked as private.
    #1923

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #1925

    Lev Abramovich
    Free User
    Post count: 12
    This reply has been marked as private.
    #1928

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #1930

    Lev Abramovich
    Free User
    Post count: 12
    This reply has been marked as private.
    #1931

    Lev Abramovich
    Free User
    Post count: 12
    This reply has been marked as private.
    #1932

    Lev Abramovich
    Free User
    Post count: 12
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 26 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket