Alex Rollin

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Viewing 15 posts - 136 through 150 (of 423 total)
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  • in reply to: Upgrading from Free to Paid Listing #3503

    Alex Rollin
    Moderator
    Post count: 27815

    You can find the pages that are required at

    Invoicing – Settings – General – General Settings – Page Settings

    All the instructions are there on that settings page.

    in reply to: Upgrading from Free to Paid Listing #3501

    Alex Rollin
    Moderator
    Post count: 27815

    Please check to make sure all the WP Invoicing pages exist, like the checkout page. Recreate any that are missing and let us know.

    in reply to: generate invoice – manually add listing #3491

    Alex Rollin
    Moderator
    Post count: 27815

    You will need to check with Paypal about the notifications they send.

    in reply to: Is Stripe payment gateway SCA ready ? #3488

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    SCA is ready and while we have tested it we would love if it you could take a look at it on your staging site. Is that something you can do?

    If so please share details and we can install the latest on your staging site. Just include WP Admin and FTP credentials.

    in reply to: generate invoice – manually add listing #3480

    Alex Rollin
    Moderator
    Post count: 27815

    The charge is made directly by PayPal, and then Paypal will send notifications if setup and then Paypal will notify the site that the recurring payment has been made.

    in reply to: generate invoice – manually add listing #3478

    Alex Rollin
    Moderator
    Post count: 27815

    Is this working for you now?

    in reply to: generate invoice – manually add listing #3472

    Alex Rollin
    Moderator
    Post count: 27815

    You can do that if the listing is in draft mode.
    Edit the listing in the backend, set it to draft, and then save.
    In the top right a WPI option will appear to generate an invoice for the listing.

    Let us know how it goes.

    in reply to: generate invoice #3454

    Alex Rollin
    Moderator
    Post count: 27815

    Please install the email log plugin to make sure that the email is actually being created.

    If it is being created, then it may be going to SPAM or thehost may be blocking email.

    Please see this for more information about diagnosing email issues:
    https://wpgeodirectory.com/docs-v2/integrations/email/

    in reply to: change invoice recipient #3452

    Alex Rollin
    Moderator
    Post count: 27815

    To set a listing as unclaimed, mark the “Is Claimed” field as empty (Unchecked) and save the listing. The Claim button should then reappear on the listing details page.

    As the site owner you can cancel a recurring payment anytime through the gateway. Login to the gateway, find the subscription and cancel it.

    in reply to: Possible to not generate invoice for certain items? #3451

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Print Notes field #3441

    Alex Rollin
    Moderator
    Post count: 27815

    No, I don’t think so, because that field is for sending a note directly to the customer by email or recording a private note in the backend with the Invoice.

    I have taken this up as a suggestion and will share it with our development team to see whether we can work on this in the near future.

    Please feel free to let us know if you need help with anything else.

    in reply to: Wplms chat bug #3425

    Alex Rollin
    Moderator
    Post count: 27815

    I will check into that with the developers and get back to you.

    in reply to: Remove Select Payment Method section #3413

    Alex Rollin
    Moderator
    Post count: 27815

    There is not, but you can translate the addon (from your site language to your site language) to change the verbiage, or hide portions with CSS.

    https://wpinvoicing.com/docs/category/translation/

    in reply to: Permalink different to Quote & Invoice Numbers #3396

    Alex Rollin
    Moderator
    Post count: 27815

    I do not think so because it would require a change to the way that the URLs are created, which is currently quite central to the plugin.

    However, I will flag the idea for the developers to consider and they will get back to you with an update, but it may be a week until they get back to you here.

    in reply to: Permalink different to Quote & Invoice Numbers #3394

    Alex Rollin
    Moderator
    Post count: 27815

    At this time the only way to get them to match is by disabling the sequential invoice numbers.

Viewing 15 posts - 136 through 150 (of 423 total)