Wrong notification E-Mail after changing invoice status to paid?

This topic contains 2 replies, has 2 voices, and was last updated by  Martin Steimann 3 years, 8 months ago.

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  • #2778

    Martin Steimann
    Free User
    Post count: 262

    Hello,

    I’m using GeodDirectory and Invoicing and so far everything works fine. But today I’ve noticed something, which might be a bug:

    The only payment method I want to offer is prepayment transfer. Therefore I have to set an invoice status to „paid“ manually, which works without any flaws. But if I click the „Send Invoice“ icon (see attachment 1), the wrong notification mail gets sent to the customer.

    Just to clarify: the invoice preview which comes along with the E-Mail ist correct, status reads „paid“ (see attachment 2). It is just the notification text. It should be from the „paid invoice“ mail, but on my system its the „customer invoice“ text (attachment)

    Can you please check this issue out?

    Regards,
    Martin

    #2782

    Guust
    Moderator
    Post count: 29970

    You should not send the invoice again, the invoice has already been sent when the listing was submitted.
    You just need to open the invoice, change status from “pending payment” to “paid” and save the invoice.
    Do not use “yes” to send the invoice again, you only want to send the receipt.
    Thanks

    #2783

    Martin Steimann
    Free User
    Post count: 262

    Hello Guust,
    I understand, thank you for sorting this out for me!
    Regards,
    Martin

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