VAT number

This topic contains 4 replies, has 4 voices, and was last updated by  Alex Rollin 4 years, 11 months ago.

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  • #737

    Abel Romero
    Buyer
    Post count: 206

    Hello

    Can you tell me which option activates the text: “You can exclude VAT from sales if your company has a VAT number registered, click here to enter the VAT details”.

    I have tried the options in this manual but I do not get it: https://wpinvoicing.com/docs/setting-up-eu-vat/

    I want it to look like on your website: https://www.amazon.es/clouddrive/share/BosN3vDYQMME7BuRi7KGtVxhUWnNKzoRo8p2jatdm4f

    Currently I always have it activated: https://imgur.com/gRRWf66 but I would like it to appear only if the buyer wishes it

    thank you very much

    #738

    Guust
    Moderator
    Post count: 29970

    If you are registered for VAT it should always be activated. You cannot choose when to collect VAT or not, and your customers cannot choose if they want to pay VAT or not. Only by entering a valid VAT exemption number can they pay zero VAT.

    If you are not registered for VAT, you should turn it off.

    Thanks

    #739

    Paolo
    Site Admin
    Post count: 31205

    As I said in your other post, we DO NOT use Invoicing on this website, so you shouldn’t take it as a reference…

    Thanks

    #757

    Abel Romero
    Buyer
    Post count: 206

    Hello

    I do not understand, I have always done the invoicing queries on this site … then where should I make inquiries?
    Thank you

    #758

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    We do not use the Invoicing Addon in this site.

    You may continue to post your support requests about the Invoicing plugin to this site.

    Thanks

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