Split: NO payment option

This topic contains 12 replies, has 4 voices, and was last updated by  Guust 4 years, 10 months ago.

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  • #896

    Edwin Torres
    Buyer
    Post count: 11

    Hello guust,

    I am using a bank transfer, but do not send me the confirmation email by this means of payment

    When the client proceeds to pay, the mail does not arrive to the client or the administrator.

    Edwin Torres

    #897

    Guust
    Moderator
    Post count: 29970

    With the bank transfer method, you need to manually set the invoice to paid when you receive payment.
    There is no possibility for your website to connect to your bank.
    Thanks

    #898

    Edwin Torres
    Buyer
    Post count: 11

    ok, thanks for the reply

    the process is the following

    1. the customer registers a place, selecting the purchase plan.
    2. The customer reviews the ad, and follows the cash to pay. At this moment an email arrives to the administrator of the site informing that a place is being published.
    3. The customer generates an invoice, but an email is not generated confirming the preparation of the invoice neither to the client nor to the administrator of the site. This is what interests me, otherwise you should be aware of the billing area.

    How do I get an email informing the preparation of an invoice, as well as when registering a place.

    Stay tuned

    Edwin Torres

    #899

    Kiran
    Moderator
    Post count: 7069

    Hi Edwin,

    Normally it sends notifications to the admin/client on invoice confirmed(published).
    Let use send admin credentials in a private reply, so we can test this from our end.

    Thanks,
    Kiran

    #900

    Edwin Torres
    Buyer
    Post count: 11
    This reply has been marked as private.
    #904

    Kiran
    Moderator
    Post count: 7069

    Hi Edwin,

    I have added snippet under Snippets section to receive notification whenever new listing submitted. SO it will send notification to admin & user about invoice details.

    Thanks,
    Kiran

    #926

    Edwin Torres
    Buyer
    Post count: 11

    Good day,

    Sorry for the delay,

    Mail is already sent, but at the time of publishing the place, that is to say. I also need, when payment is made. that is, when the client has chosen the means of payment and given the details of the facura.

    You also need to know where the emails are translated, they arrive in English and they must be in Spanish.

    Thank you for your cooperation.

    #929

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Do you mean you want to receive an email when the checkout submission process is complete?
    And you would like to be able to have multi-language emails? or WPML copatibility?

    Those will be available in a future version.

    You can change that text of existing emails to your language in the Notifications section of GD or Invoicing plugins.

    If there is a specific email that you are receiving, please paste the content and subject line here and we can figure that out.

    Thank you

    #935

    Edwin Torres
    Buyer
    Post count: 11

    The steps to publish an announcement in geodirectory are:

    Add the place
    Review the information
    Confirm the information and go to check out (An email is generated informing the data of the place)
    Place billing information:
    Customer data for the invoice
    the payment method
    In addition, the billing details are displayed, such as the items and the total to be paid.

    The customer proceeds to pay (No mail is coming here, and this is where I need the mail to arrive). I need this because the payment method I had to send manually to the client.

    Also, I need to translate the emails that arrive from billing, it is assumed that the emails were already translated. But they keep coming in English. I do not know where I should translate them. I use loco translate.

    Thanks

    Edwin Torres

    #937

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Yes, those will be in future versions of WP Invoicing.

    We have internal tasks to work on them.

    #938

    Edwin Torres
    Buyer
    Post count: 11

    Good day

    and the mail translation?

    Thanks

    Edwin

    #939

    Alex Rollin
    Moderator
    Post count: 27815

    Those will be available in a future version.

    #940

    Guust
    Moderator
    Post count: 29970

    All current emails (not anything that will be added in the next version) are translated at
    Invoicing > Settings > Emails tab > and select any email there.

    Or use the usual translation process: https://wpinvoicing.com/docs/translate-main-plugin/

    Thanks

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