Sequential invoice number function not works

This topic contains 4 replies, has 2 voices, and was last updated by joecam 7 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Author

Posts
August 28, 2017 at 5:27 pm #269

joecam
Buyer

Post count: 63

Hi,
My DEV site been updated to the latest 1.0.0 version with the sequential invoice number function. The generated invoice number is always 0 for any new invoice.
Settings and the result in the attached files.
Thanks,

August 28, 2017 at 5:54 pm #272

Paolo
Site Admin

Post count: 31206

Hi and sorry about this, would you mind providing a link and admin credentials?

A developer will have a look asap.

Thanks

August 28, 2017 at 6:12 pm #273

joecam
Buyer

Post count: 63

Hi Paolo,

Thank you for your prompt reply… It is not a live site, so don’t really need fast repair on this, better to say I was reporting it as a bug, and it is ok to get it repaired with the next release.
Anyway, if you cannot reproduce it on your side i will give the credentials… just let me know.
Thanks,

August 28, 2017 at 7:01 pm #274

Paolo
Site Admin

Post count: 31206

Ok thanks for letting us know, I just tested with this results:

1) If you enable it and make it start from 1 it works fine.

2) If you activate that option after creating few invoices without that option enabled, it causes errors.

The developers will follow up and let us know asap.

Thanks

August 28, 2017 at 7:06 pm #275

joecam
Buyer

Post count: 63

Great, thank you for your update. My situation is under point 2, so i had few invoices before the option was enabled…
Thank you so much, and will check it again with the next release…
Author

Posts

Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket