"Quotes Add-on" Problems (2 Separate Issues)

This topic contains 1 reply, has 2 voices, and was last updated by  Guust 6 years ago.

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  • #1440

    Railey Bloom
    Free User
    Post count: 1

    Hello, and thank you for providing this support.

    As stated in the Topic Title, I’m having two separate issues with the Quotes add-on plugin that I hope you can address without too much trouble.

    Issue #1: The button link in the quote emails repeatedly take me to an Error 404 page; it appears to be providing a link to nowhere. The core invoice plugin button link is working fine, so I’m not sure why the Quotes add-on is not working properly.

    Issue #2: I’m having an annoying problem with the “note” feature. When I place a note for the customer using the note feature, even when I create the note at the same time as the invoice, this feature will send a separate email to the customer to notify them of the note. Therefore, the customer will receive two emails: one that notifies the customer of the note (that does not include a link to the quote invoice within the email), and then another email that notifies the customer of the quote that does include a link to the quote invoice. So, it would be nice to prevent this note feature from sending an automatic email whenever a note is created at the same time as the rest of the quote invoice.

    I hope I have explained these problems with clarity and that it doesn’t take too much of your time to offer resolution.

    I appreciate your time and assistance.

    Kind regards,
    Railey

    #1441

    Guust
    Moderator
    Post count: 29970

    Are you using the latest version of Invoicing?
    Please post your URL and WP admin details in a private reply if you want us to check your settings.

    Thanks

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