Quotes add on not sending email

This topic contains 50 replies, has 5 voices, and was last updated by  Paolo 7 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #393

    Khun Max
    Free User
    Post count: 19

    Kiran

    I have tested the latest versions and have the following suggestions for improvement:

    1. The tick option for delete all data on uninstall is currently located under the Misc tab. It would better if it was located under the General tab.

    2. The Due Date setting is currently located under the Email subtab. It would also be better located under the General tab

    3. The wording currently used in the quote email(and view link/button) is very poor. I suggest the following to simplify and improve it:
    ———————————
    Subject Line content: [Blog name] [Quote number] [Date]

    Hello [First Name]

    We have completed your quote. You can view it online and accept or decline it by clicking on the link below:

    [View Quote to Accept or Decline]

    The details of your quote are as follows:

    ———————————-

    4. In the first table of the quote details in the email there is the Quote Number field. This field is empty (i.e. the quote number is missing) when I generated a test quote/email.

    Let me know if you need any further information regarding these issues.

    I am currently testing the PayPal functionality and will post another report shortly.

    Kind Regards

    Max

    #394

    Khun Max
    Free User
    Post count: 19
    This reply has been marked as private.
    #398

    Khun Max
    Free User
    Post count: 19

    Kiran

    Other popular quote and invoicing plugins (for example Sliced) are able to integrate with Contact Form 7 so that a quote form can collect customer details and then automatically create a quote with that data.

    To assist you with your tests, I have created a complex two column Get a Quote form on my beta site using CF7.

    Please let me know if you are able to provide the code to integrate this form with your quotes add on.

    Please also let me know if you require any further information.

    Kind Regards

    Max

    #399

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Max,

    If you find unrelated bugs to the main topic please post them as new bugs.
    If you have suggestions please post them in general forum.

    It makes things much easier to track understand.

    Thanks,

    Stiofan

    #515

    Ian Parker-Joseph
    Free User
    Post count: 18

    Downloads of Invoicing and Invoicing – Quotes both from WP plugin repository and this site are still at v1.0.0, for which Quotes does not work.

    Will there be updated versions available soon?

    Many thanks.

    #516

    Paolo
    Site Admin
    Post count: 31206

    An update will be released very soon, did you try the development version?

    https://github.com/AyeCode/invoicing-quotes

    Let us know,

    Thanks

    #517

    Ian Parker-Joseph
    Free User
    Post count: 18

    Downloaded github version, re-saved settings, click ‘New Quote’, get white screen…

    #518

    Paolo
    Site Admin
    Post count: 31206

    did you overwrite the old files with the new ones via FTP or installed the plugin again? Github version come with a different folder name (-master) at the end and WordPress sees them as a different plugins.

    Let me know,

    Thanks

    #519

    Ian Parker-Joseph
    Free User
    Post count: 18

    I deleted the invoicing-quotes folder using ftp.
    installed the github plugin via wp.
    renamed folder invoicing-quotes-master, removing the -master
    enabled plugin in wp

    still white screens.

    #520

    Paolo
    Site Admin
    Post count: 31206

    Sorry about that!

    There must be something we are missing… I just tested everything on our test site and I can’t recreate the problem.

    Please provide a link, admin credentials and FTP credentials too and I’ll have a look at the error logs

    Maybe an outdate PHP version, I’ll be able to tell you as soon as I can turn on wp debug.

    Let me know,

    Thanks

    #521

    Ian Parker-Joseph
    Free User
    Post count: 18

    Am running php v5.5.38

    #522

    Paolo
    Site Admin
    Post count: 31206

    that’s definitely not the problem, if you provide the credentials requested I’ll look into it, there’s not much more than I can do without checking your website.

    #523

    Ian Parker-Joseph
    Free User
    Post count: 18
    This reply has been marked as private.
    #524

    Paolo
    Site Admin
    Post count: 31206

    It should be by the end of this week, maximum next week. If you have access to your error log, you should be able to see the PHP error that is causing the white screen, if you let us know what it is it could help…
    If you have no0 error log you just need to follow this docs to activate it:

    https://codex.wordpress.org/Debugging_in_WordPress

    basically change in wp-congif.php

    define( 'WP_DEBUG', false );

    to

    define( 'WP_DEBUG', true );

    and below that line add this:

    
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );
    
    // Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
    define( 'SCRIPT_DEBUG', true );

    refresh any page that is giving error of your website and you’ll find the debug log in wp-content.

    Thanks

    #525

    Ian Parker-Joseph
    Free User
    Post count: 18
    This reply has been marked as private.
Viewing 15 posts - 31 through 45 (of 51 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket