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Print/View Invoice infinite load

This topic contains 7 replies, has 3 voices, and was last updated by  Joy 6 years, 10 months ago.

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  • January 19, 2018 at 9:25 pm #1110

    Joy
    Buyer
    Post count: 1076

    Hello, I am going through the process of testing the upgrade procedure and when I try to view or print my invoice, nothing loads. I’m unsure if it’s because of the current “test payment” setting. Please advise.

    This only happens when I try to view an invoice that is “paid” through the “test payment” setting. If I try to view an unpaid invoice, I can load it.

    Thank you.

    January 20, 2018 at 12:27 am #1111

    Guust
    Moderator
    Post count: 29970

    Please post URL and WP admin details and anything else relevant.
    I am guessing you are referring to upgrading a GD listing?

    I cannot replicate that on my test site.

    Thanks

    January 20, 2018 at 12:34 am #1112

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    January 20, 2018 at 12:47 am #1114

    Alex Rollin
    Moderator
    Post count: 27815

    We may have had a similar report from Steve but so far have been unable to verify it:

    https://wpgeodirectory.com/support/topic/printing-invoice-redirect-to-page-error/#post-413098

    It could be a resource issue on the server.

    We will look into it, thanks for your patience

    I marked the other reply private

    January 20, 2018 at 12:55 am #1115

    Guust
    Moderator
    Post count: 29970

    Can you please guide us to a test listing where we can try this? Thanks.

    January 20, 2018 at 12:57 am #1116

    Joy
    Buyer
    Post count: 1076

    If you log in to my test account, you can view my invoices there. If you click on the “Print” it won’t load. You’ll eventually get a 500 error.

    Also from the dashboard as admin, if you look into the “Invoicing” plugin, you can try to view the invoices there and it won’t load either.

    January 20, 2018 at 1:05 am #1117

    Guust
    Moderator
    Post count: 29970

    That is a recurring invoice, recurring does not work with Test Payment.
    Either try PayPal or non-recurring.
    Let us know.
    Thanks

    January 20, 2018 at 1:06 am #1118

    Joy
    Buyer
    Post count: 1076

    Ok will do. Thanks for looking into it.

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