Missing Translations in Mails

This topic contains 9 replies, has 4 voices, and was last updated by  Uta Künkler 6 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #797

    Uta Künkler
    Buyer
    Post count: 54

    Hello there,

    attached the header of my invoice mail – there are three parts not translated though they are in the po-file:

    1. Subject of e-mail
    2. Title “Your Invoice XYZ Details”
    3. Subtext “An Invoice has been…” + Button Text

    I’ll send you admin-credentials in a private thread…

    #799

    Uta Künkler
    Buyer
    Post count: 54
    This reply has been marked as private.
    #801

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    I am seeing those strings in the translation file. Have you already checked the translation file?

    Those strings may also contain text similar to what you will find in WP > Invoicing > Settings > Emails

    Can you confirm that you have already checked the translation files as well as the email settings?

    #803

    Uta Künkler
    Buyer
    Post count: 54

    Yes, I have checked the translation at least for the 3rd point mentioned above. I even checked the php- files and saw that the mail-header seems to look for a text parameter that is not explicitly customizable in my admin area in my email settings nore in the mail adminjstration for geodirectory.

    I’d guess that this field needs to be added to admin page for mail settings. Hope this helps.

    #804

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #805

    Uta Künkler
    Buyer
    Post count: 54

    Oh, that’s good, that is solving part 1 and 2, great! (Sorry, I have tried the wrong template before).

    String 3 is not shown there, though, but is mentioned in the po-file, unfortunately without any effect.

    #810

    Paolo
    Site Admin
    Post count: 31206

    Hi Uta,

    I alerted Kiran. He’ll get back to you asap.

    Thanks

    #811

    Kiran
    Moderator
    Post count: 7069

    Hi Uta,

    I checked invoicing-de_DE.po file in language directory and its not updated with recent version files. File invoicing-de_DE.po was last modified on 2017-08-20. So new/updated strings are not in file.
    Please update invoicing-de_DE.po and translate new/updated strings.

    I have added new strings “An Invoice has been…” and translated, now in email it shows translated text. See attachment in next reply.

    Kiran

    #812

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #828

    Uta Künkler
    Buyer
    Post count: 54

    Oh, thank you very much for your help!

Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket