Issue on saving posts

This topic contains 9 replies, has 2 voices, and was last updated by  Alex Rollin 3 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #1687

    Jack Mumford
    Buyer
    Post count: 5

    Hi Guys,

    I am looking at maybe using your plugin for a client of ours who needs invoicing system setup.

    I was looking to test the plugin and installed it, but when I try to add a new invoice it just blanks out the save button and doesn’t do anything. it looks like ajax continually just keeps adding new post lock ID’s but thats about it.

    The site is part of a WP multisite, all the fields on the invoice were filled in correctly and i was using the test payment gateway, do you know what could be causing this?

    #1688

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    that doesn’t sound right at all.

    Did you compete the basic setup and choose your currency, etc?

    https://wpinvoicing.com/docs/basic-installation/

    If the settings adjustment doesn’t fix it, please allow us to take a look. Make a private reply here and include the following info so we can check your settings.

    Thanks

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    #1717

    Jack Mumford
    Buyer
    Post count: 5
    This reply has been marked as private.
    #1718

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #1719

    Jack Mumford
    Buyer
    Post count: 5
    This reply has been marked as private.
    #1720

    Jack Mumford
    Buyer
    Post count: 5

    Hi Alex,

    Looks like there might be another plugin causing issues with this one, I will investigate further and let you know

    #1721

    Jack Mumford
    Buyer
    Post count: 5

    Hi Alex,

    Looks like there is a conflict with Advanced custom fields Pro When I disable that plugin the invoicing is working again, have you encountered something similar before, and if so do you know if there is a fix for this?

    Best regards, Jack

    #1722

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #1723

    Jack Mumford
    Buyer
    Post count: 5
    This reply has been marked as private.
    #1724

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket