40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Invoice plugin conflicts with WPForms

This topic contains 12 replies, has 4 voices, and was last updated by  Alex Rollin 6 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • November 30, 2017 at 10:38 pm #923

    Spiritualism New Zealand
    Buyer
    Post count: 53

    Hello;

    WPForms support says the Invoicing plugin conflicts with theirs.

    See attached support conversation.

    Can you fix it?

    November 30, 2017 at 10:42 pm #925

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details and FTP details in a private reply so we can check things out.
    Thanks

    December 1, 2017 at 8:16 am #927

    Kiran
    Moderator
    Post count: 7069

    Hello There,

    Please let us know steps how to replicate problem from our side.
    It will be helpful for us if you provide screen captures or video captures.

    Thanks,
    Kiran

    December 4, 2017 at 10:07 pm #972

    Spiritualism New Zealand
    Buyer
    Post count: 53
    This reply has been marked as private.
    December 4, 2017 at 10:13 pm #973

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    If there is an issue, we will need FTP to complete the diagnosis. Please reply with FTP access.

    That link is not accessible and the login credentials are not correct; please check the credentials again.

    Thank you

    December 5, 2017 at 6:04 am #976

    Kiran
    Moderator
    Post count: 7069

    Hi There,

    Also,
    I tried in small screen but can replicate any problem. Please can you provide video/screen capture that explains problem.

    Thanks,
    Kiran

    December 5, 2017 at 6:37 pm #984

    Spiritualism New Zealand
    Buyer
    Post count: 53

    So, which one is it? Login not working or can’t replicate?

    Browser needs to be around 690p high, too much smaller or bigger and the problem doesn’t happen

    December 5, 2017 at 6:38 pm #985

    Spiritualism New Zealand
    Buyer
    Post count: 53
    This reply has been marked as private.
    December 5, 2017 at 9:51 pm #986

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    I can’t login to WP, still, or get a directory listing on FTP.

    Please send a screenshot/cast of the issue. It sounds like ‘click a button and the page scrolls’.

    December 5, 2017 at 10:01 pm #987

    Spiritualism New Zealand
    Buyer
    Post count: 53

    If you can’t get a directory listing in FTP, make sure you’re using “FTP over TLS”

    I’ve reset the password to the account (to the one above) and have successfully logged in

    December 5, 2017 at 11:27 pm #988

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    OK! I viewed the form at 690 and I see it scrolls down.

    What does this have to do with WP Invoicing?

    December 6, 2017 at 2:50 am #989

    Spiritualism New Zealand
    Buyer
    Post count: 53

    See attached PDF in my first post

    December 6, 2017 at 6:16 pm #992

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    It doesn’t seem like this form as anything in particular to do with GD or Invoicing. That being the case, we will look into how providing you with a function to dequeue the Invoicing scripts.

    We have one for GD, and it will be similar: https://wpgeodirectory.com/docs/common-code-snippets/#remove-gd-scripts

    Thank you for your patience while we look into it

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket