How to Upgrade a Listing from Free To Paid?

This topic contains 5 replies, has 2 voices, and was last updated by  Alex Rollin 1 year, 7 months ago.

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  • #4287

    riobravomedia
    Full Member
    Post count: 361

    I am not sure if I am in the right support forum for this question, if not let me know.

    I had a customer add a free listing and I wanted to offer them a free Upgrade to a Premium Listing. I created a Discount for ONEYEARFREE and gave it to them… but dang if there is NO way for them to upgrade. Did I miss something in my setup?

    Can you tell me how someone can upgrade their account? and how I should make this option available to them on the site?

    I just never looked at this and thought that anyone could upgrade at any time. Silly me.

    #4290

    Alex Rollin
    Moderator
    Post count: 27815

    In the package make sure “has upgrades” is selected.

    The option to upgrade will be displayed using GD Author Actions.

    #4293

    riobravomedia
    Full Member
    Post count: 361
    This reply has been marked as private.
    #4295

    Alex Rollin
    Moderator
    Post count: 27815

    If upgrades are available, it will display “Upgrade”

    If it is not doing that please post about the issue to the GD forum and we will look into it.

    #4296

    riobravomedia
    Full Member
    Post count: 361
    This reply has been marked as private.
    #4304

    Alex Rollin
    Moderator
    Post count: 27815

    Replied there, closing this topic.

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