How to Upgrade a Listing from Free To Paid?

This topic contains 5 replies, has 2 voices, and was last updated by Alex Rollin 4 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Author

Posts
March 3, 2020 at 10:59 pm #4287

riobravomedia
Expired Member

Post count: 361

I am not sure if I am in the right support forum for this question, if not let me know.

I had a customer add a free listing and I wanted to offer them a free Upgrade to a Premium Listing. I created a Discount for ONEYEARFREE and gave it to them… but dang if there is NO way for them to upgrade. Did I miss something in my setup?

Can you tell me how someone can upgrade their account? and how I should make this option available to them on the site?

I just never looked at this and thought that anyone could upgrade at any time. Silly me.

March 3, 2020 at 11:14 pm #4290

Alex Rollin
Moderator

Post count: 27815

In the package make sure “has upgrades” is selected.

The option to upgrade will be displayed using GD Author Actions.

March 3, 2020 at 11:57 pm #4293

riobravomedia
Expired Member

Post count: 361

This reply has been marked as private.

March 4, 2020 at 12:04 am #4295

Alex Rollin
Moderator

Post count: 27815

If upgrades are available, it will display “Upgrade”

If it is not doing that please post about the issue to the GD forum and we will look into it.

March 4, 2020 at 12:10 am #4296

riobravomedia
Expired Member

Post count: 361

This reply has been marked as private.

March 4, 2020 at 11:20 am #4304

Alex Rollin
Moderator

Post count: 27815

Replied there, closing this topic.
Author

Posts

Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket