"Error: The user billing information is invalid"

This topic contains 4 replies, has 2 voices, and was last updated by  Todd Moudy 4 years, 10 months ago.

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  • June 3, 2019 at 11:54 pm #3150

    Todd Moudy
    Free User
    Post count: 9

    I am having trouble getting Authorize.net payments to work on my website supportruggers.com. All looks good until the “Proceed to Pay” button returns “Error: The user billing information is invalid”.

    I have tried multiple working cards, confirmed that Authorize.net is out of Test Mode, disabled all unnecessary plugins, and double-checked the API Login ID, Transaction Key, and Silent Post URL are set up correctly. Still no luck.

    Somebody else posted the same issue here: https://wpinvoicing.com/support/topic/the-user-billing-information-is-invalid/

    It sounds like this is caused by having “Allow posting without logging in” turned on, which is necessary for our site. It looks like there was a fix posted but it is marked as Private. Please help!

    June 4, 2019 at 12:05 pm #3152

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    June 5, 2019 at 3:27 pm #3163

    Todd Moudy
    Free User
    Post count: 9
    This reply has been marked as private.
    June 6, 2019 at 6:32 am #3164

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have made the changes to your site. Please review it and let me know if it works for you or not.

    Regards,
    Patrik

    June 7, 2019 at 5:05 pm #3174

    Todd Moudy
    Free User
    Post count: 9

    Yes, this fixed it. Thank you!

    For those who are having the same problem and can’t see the fix, it is here:
    https://github.com/AyeCode/invoicing/pull/199/commits/4e29eba7da6b70785a6dbbf8c9ce4f5352679d0e

    Looks like this will be included in the next release? (1.0.10)

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