Error: The subscription plan in Stripe could not be created, please try again.

Actually, it seems to be an issue whenever i use any discount code (even if there is a total left on the invoice).

This was due to the same item/product appearing twice in my Stripe account under test mode. I removed the additional product and it all works fine now. I’m able to use discounts without issue.

Here’s an update on this issue.

I thought this was resolved, since I had gone on Stripe and deleted all my test data. It seemed to have fixed it. However, I started testing the checkout process again and noticed that you can only pay successfully the first time you use a discount code. If you later on decide to buy another listing, and use a discount code again…. it will fail. Only once I delete the Stripe data does it work again.

If this only happens in test mode fine, no problem. But how can I know that this won’t happen after the first person uses a coupon? Will every one else experience a problem after that?

I’m including screenshot from Stripe with the log and error code. Apparently, the plugin keeps trying to create the same product/item even though it already exists? Do I have that right?

Thanks for all the help guys.

Hi Patrik,

Thank you very much for your reply. Here are the steps that can help you replicate the issue:

1) Sign in as a front-end user and submit a paid listing
2) Use a discount code at checkout
3) Pay using Stripe (I have only tried this in Test Mode)
[this should work fine]
4) Try to create another paid listing (a new one)
5) Use the same discount code that you used before

If my theory is correct, then the first time you check out it will work just fine. However, if you decide to create another listing, it will fail with the error mentioned.

Please note that I have not had any issues with anyone signing up and getting this error message. However, I have not started using discount codes yet (so I don’t know whether this will affect others). Perhaps the issue is related only to the test environment. Perhaps it only affects the SAME user trying to buy another listing with the same discount code, which will likely never happen so it’s not a big deal. In any case, I just need to be sure that it will not be a problem to use discount codes.

Thanks very much guys!