Email sent to Admin translated, but to client not (plugin variables)

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • July 20, 2018 at 7:49 pm #1764

    ian bran
    Buyer
    Post count: 122

    Hello,

    the email sent to Admin has the translations I’ve done in poEdit, but the email sent to the client doesn’t.

    Please see screenshots of both emails.
    These strings are different than found on Invoicing/Settings/Emails.

    Thank you for considering this message

    July 20, 2018 at 8:29 pm #1767

    Alex Rollin
    Moderator
    Post count: 27815

    Has the client set their preference to use the site in the translated language?

    Try setting their preference in their profile and let us know.

    July 20, 2018 at 10:04 pm #1768

    ian bran
    Buyer
    Post count: 122

    Thank you Alex, didn’t think of that (duh for me).
    It works!

    July 21, 2018 at 6:43 am #1769

    Alex Rollin
    Moderator
    Post count: 27815

    Great!

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket