Customer name problem

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 2 years, 9 months ago.

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  • #4228

    marktowers
    Buyer
    Post count: 171

    Hi,

    Hoping you guys might be able to help.

    A while ago I messed up the “customer name” that displays for my admin account on the invoices page (mywebsite/wp-admin/edit.php?post_type=wpi_invoice). for info, this is on a Geodirectory website.

    I can’t remember the exact circumstances so you’ll have to bear with me. For some reason I had assigned ownership of a customer’s listing to my admin account. I wanted to send the invoice to them so I changed the customer name etc on the invoice to the customers’ (whilst it was still owned by me) and sent the invoice.

    However, ever since then, if I add a listing using my admin account the customer name on the invoicing page is incorrect (i.e. it shows as this particular customers). I had a good old hunt around but can’t find any way of resolving this. I had hoped there would be some way of fixing this on the database but I haven’t figured out where this would be held.

    For info, my admin user account details are all correct on mywebsite/wp-admin/users.php and when clicking on the customer name on mywebsite/wp-admin/edit.php?post_type=wpi_invoice it correctly goes to mywebsite/wp-admin/profile.php

    hope the above makes sense. 🙂

    If you need any access info let me know.

    Cheers,
    Mark

    #4229

    Guust
    Moderator
    Post count: 29970

    Change the particular names shown to new names.
    The system remembers what name was used before until you change it again.
    Let us know. Thanks

    #4271

    marktowers
    Buyer
    Post count: 171

    Hi Guust,

    Do you mean to change it on the invoice or on the user profile? And once it is changed can I change it day again to the original name?

    #4272

    Guust
    Moderator
    Post count: 29970

    When preparing the invoice.
    You can change it anytime.
    Thanks

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