Billing Details not working

This topic contains 6 replies, has 5 voices, and was last updated by  Patrik 3 years, 5 months ago.

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  • Author
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  • #3339

    islandjenny
    Free User
    Post count: 2

    I recently downloaded this app to wordpress and was able to use it at first. Then when I started to send my 4th invoice the “Billing Details” drop down link no longer works. I have no way to enter new customer details to create a new invoice. Can you help me.

    #3341

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply if you want us to have a look at your settings.
    Thanks

    #3346

    islandjenny
    Free User
    Post count: 2

    Will this show as a private message here?

    #3347

    Alex Rollin
    Moderator
    Post count: 27815

    There is a checkbox just before the submit button “Set as private reply (only visible to staff and the post author)”

    #3348

    islandjenny
    Free User
    Post count: 2
    This reply has been marked as private.
    #3349

    Paolo
    Site Admin
    Post count: 31206

    Thank you, I’ve alerted a developer about your issue. He’ll have a look at your website and let you know what the problem is asap.

    Thanks

    #3350

    Patrik
    Moderator
    Post count: 1971

    Hi,

    It seems like there are many errors in the JS file which is causing conflicts with our plugin. So I would recommend you to troubleshoot the things by deactivating all plugins and activating one by one and check which plugin causes the error. If you have staging environment setup then you can do that first there so your live audience are not affected.

    Regards,
    Patrik

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