Add new Invoicing – Hangs after clicking Submit

This topic contains 7 replies, has 3 voices, and was last updated by  Patrik 5 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #1970

    boxchilli
    Buyer
    Post count: 8

    Currently trying to get our first invoice created using the test payment method right now.

    After entering all the correct billing details and using Invoice Items already setup when clicking create Invoice, I get the loading circle next to it and it won’t go do anything more.

    Checking the logs I’m unable to find any errors being reported when trying to create the invoice.

    #1971

    Guust
    Moderator
    Post count: 29970

    Can you post your URL and WP admin details in a private reply so we can check it out?
    Thanks

    #1976

    boxchilli
    Buyer
    Post count: 8
    This reply has been marked as private.
    #1980

    Patrik
    Moderator
    Post count: 1971

    Hi Anders,

    It looks like Advanced custom fields pro plugin is causing an issue. I recommend to update that plugin if new version available or delete and reinstall it and let us know if it fix the issue or not.

    Regards,
    Patrik

    #1992

    boxchilli
    Buyer
    Post count: 8

    Hi there.

    I’ve updated Advanced custom fields pro however I’m still seeing the same problem.

    #1993

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    #2003

    boxchilli
    Buyer
    Post count: 8
    This reply has been marked as private.
    #2005

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket