Patrik
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Hi,
It seems like there are many errors in the JS file which is causing conflicts with our plugin. So I would recommend you to troubleshoot the things by deactivating all plugins and activating one by one and check which plugin causes the error. If you have staging environment setup then you can do that first there so your live audience are not affected.
Regards,
PatrikHi,
You can look at this document for information about gravity form add on integration: https://wpinvoicing.com/docs/gravity-forms/
Currently, Adding products/items to invoice via gravity form is not supported. But you can map all other fields to get customer information from Settings-> WPI Gravity Form in particular form.
Adding products/items via ninja form and Contact form 7 add ons is supported.
Regards,
PatrikHi,
This is not possible currently but you can do that by some customization in the code. You can add a custom field to the invoices and on saving the invoice, save it as a created date on “save_post” hook. You can hire a developer as well who can do this customization.
Regards,
PatrikHi,
What you can do is just update the fields for the customer in else condition at line no. 440 which we are updating for a new customer in if customer’s email exists condition at line no. 356
Regards,
PatrikYes by making changes in the core files of the add on.
Hi,
What I found is the “Gravity Forms User Registration Add-On” creates a user and when the WPI add on checks for the user exists, it finds a user and returns the existing user without changing his details. So for your requirements, our add on should update the address details for the existing users as well which currently our add on doesn’t.
Regards,
PatrikHi,
I have tested by creating another form with required invoicing fields and it created invoice with an address. So I think the add ons you are using is causing issues and modifying the form data. I will try to figure out which add on is causing issues but it will take some time.
Regards,
PatrikHi,
Can you please provide FTP details in private reply to debug the issue and fix it for you?
When I check in my site it works properly for one address field so need to check why it’s not working on your site.
Regards,
PatrikHi,
You have used multiple Address fields in the forms and that might be causing an issue. We have not thought of multiple address fields in the invoice or quote request form but we will check if there is a way to support multiple address fields in the same form. As per our current code, I think it will consider last address field in the form as a customer’s address and fetch details from that but not sure if it will work for you or not.
Regards,
PatrikHi,
If there is a new customer submitting a form then the invoice will have all the fields related to the customer as per the form but if the customer is existing on your site then customer related fields will be taken from the existing data and not from the submitted form.
Regards,
PatrikYes, You are correct. Invoicing generates above 5 pages.
Regards,
PatrikHi,
Are you using the Address field of Gravity form? If yes then it will automatically take the City/State/Zip fields from the Gravity form’s address field.
Regards,
PatrikHi,
You don’t need to create them manually. These pages are created on Invoicing plugin activation but it may be possible you have either deleted them or the activation process conflicted. You can create manually if there are no such pages on your site. You can also check the trash if they are there. You have to keep our shortcode so that it will display the proper content regarding invoice but you can add your own content anywhere you want in the page.
Regards,
PatrikHi,
Generally, it redirects to the payment confirmation page but can you tell me the steps to regenerate the issue? If you have no payment confirmation page then you can create it and add shortcode “[wpinv_receipt]” into the page content and you have to assign it to Invoicing->Settings->General->General Settings->Success Page and also you need to create and assign Transaction Failed with the message like “Your transaction failed, please try again or contact site support.”
Let me know if this resolves your issue or not. If not then provide us the admin details in private reply to troubleshoot the issue.
Regards,
PatrikHi,
First thing I would say is you should update the GD and WPI plugins and check if it works for you or not. Second I will need FTP details to check the logs and I may put extra log points in stripe add on for testing if required.
I assume you have correct live credentials in settings and you have created webhook on the Stripe account.
Regards,
Patrik
