Patrik

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Viewing 15 posts - 376 through 390 (of 391 total)
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  • in reply to: Reset invoice number #1294

    Patrik
    Moderator
    Post count: 1971

    Hi,

    There is no such functionality currently to reset invoice number but if this is the required thing for you then you can try following first on your staging(strictly recommended) and if it works fine then on live.

    You need to enable WPI>Settings>Misc>Sequential Invoice Numbers first. The setting Sequential Starting Number field value will work only if it is greater than the last invoice number but in your case you want to start from 1 which will be not greater than last invoice number. So just set value 1 there and as we are storing last invoice number value in options table you can either change it directly from the Database or by running the

    update_option( 'wpinv_last_invoice_number', 0 );

    function single time. This will reset the invoice number to 0.

    If you want us to update the things then let me know the admin and Cpanel details in private reply and we will look into this.

    Let me know if you have any questions.

    Regards,
    Patrik

    in reply to: Conflict with Social Network Auto Poster #1290

    Patrik
    Moderator
    Post count: 1971

    Hi Conrad,

    Let me know when you get a reply from your hosting provider or you get an error log from them if they have any.

    Regards,
    Patrik

    in reply to: Changing expiry field text in paypal #1289

    Patrik
    Moderator
    Post count: 1971

    It is currently not possible without modifying the core files of the plugin. If you modify it yourself then make sure when updating the plugin you have to redo the changes as all the changes will be lost. Also, the name value must be same if you make changes else it will break the plugin’s flow.

    Let me know if you need any help.

    Regards,
    Patrik

    in reply to: Conflict with Social Network Auto Poster #1283

    Patrik
    Moderator
    Post count: 1971

    Hi Conrad,

    I am not getting PHP error log anywhere so maybe it is disabled by your hosting provider and also I can’t enable it by modifying wp-config.php. So I suggest you first ask your hosting provider to enable PHP error log from php.ini and then send me the log file so that I can look into this. If you have any staging environment setup then let me know the details so that I can play around there or you can hire a developer who can fix this issue.

    Let me know if you have any questions.

    Regards,
    Patrik

    in reply to: Changing expiry field text in paypal #1280

    Patrik
    Moderator
    Post count: 1971

    Hi Evan,

    For PayPal Pro API request, it is mandatory to pass 6 single-byte alphanumeric characters, including leading zero, in the format MMYYYY for the expiry date. So we can’t change it for now. It PayPal will allow 4 characters in future then we can definitely implement it in our plugin.

    Let me know if you have any questions.

    Regards,
    Patrik

    in reply to: Conflict with Social Network Auto Poster #1270

    Patrik
    Moderator
    Post count: 1971

    Yes if possible then give us the Cpanel details in private reply as it would help. The attached file in the last comment is not an error log file. It is I think access log file.

    in reply to: Conflict with Social Network Auto Poster #1267

    Patrik
    Moderator
    Post count: 1971

    Hi Conrad,

    Can you please provide us the error log file from your Cpanel hosting so that we can look more into it and trace the issue? I can’t get error log in FTP and also I am not able to modify config.php to enable debug.

    Regards,
    Patrik

    in reply to: Conflict with Social Network Auto Poster #1262

    Patrik
    Moderator
    Post count: 1971

    Hi Conrad,

    Can you please provide us the admin and FTP details in private reply so that we can regenerate the issue and fix it?

    Regards,
    Patrik

    in reply to: Reopen – First name field mandatory #1256

    Patrik
    Moderator
    Post count: 1971

    Hi Joecam,

    The first name, address, city, state and country fields are required when the tax is enabled else it will work fine based on fields settings. So if you want to disable it then you can disable by putting the following code in your current theme’s functions.php file:

    
    
    add_filter('wpinv_checkout_required_fields', 'wpinv_checkout_required_fields_cb', 10, 1);
    function wpinv_checkout_required_fields_cb($required_fields){
        unset($required_fields['first_name']); //first name not required
        unset($required_fields['address']); //address not required
        unset($required_fields['city']); //city not required
        unset($required_fields['state']); //state not required
        unset($required_fields['country']); //country not required
        return $required_fields;
    }

    Please note: Some gateways may require this info when tax enabled. Also for tax calculation, it is required to have city, state, address or country fields.

    Let me know if any query.

    Regards,
    Patrik

    in reply to: Recurring payment issue #1252

    Patrik
    Moderator
    Post count: 1971

    Hi Evan,

    I suggest you check this again with the sandbox account first and see if it works properly or not. Also, this problem may be specific to your account of PayPal. So you will need to contact PayPal Sales or Customer Service to request this feature to be enabled for you. Mention that you’re looking to get “Direct Payment – Recurring Payments” enabled. Or if you have an account manager assigned to you, contact them.

    Let me know if you have any queries.

    Regards,
    Patrik

    in reply to: I would like to take PayuMoney Beta for testing #1237

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    in reply to: Avada conflicts #1225

    Patrik
    Moderator
    Post count: 1971

    Hi Gary,

    We have applied a fix for this and it will be available in next release of the plugin. Let me know if you want to apply it on your site before release.

    Regards,
    Patrik

    in reply to: Discount #1181

    Patrik
    Moderator
    Post count: 1971

    Hi Websitu,

    Actually, the criteria set for the discount are not matching with the invoice items. So it is removed from the invoice. The criteria says that there should be an item called “Discount code 30” in the invoice to apply the discount code 30OFF successfully, but there is no such item in the invoice.

    Can you either change the discount criteria or modify invoice to match the criteria of discount code and let me know if it works?

    Let me know if need more information.

    Regards,
    Patrik

    in reply to: Discount #1178

    Patrik
    Moderator
    Post count: 1971

    Hi Websitu,

    I can’t recreate the issue from my side. Can you make sure the discount code is not deleted and is valid for this invoice?

    Can you please provide us the temporary admin credentials in private reply to look more into this?

    Regards,
    Patrik

    in reply to: Currency AED missing? #1168

    Patrik
    Moderator
    Post count: 1971

    Hi Shafar,

    We have added the currency AED and it will be available in next release of the plugin.

    Regards,
    Patrik

Viewing 15 posts - 376 through 390 (of 391 total)