Patrik

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Viewing 15 posts - 361 through 375 (of 391 total)
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  • in reply to: missing invoice #1403

    Patrik
    Moderator
    Post count: 1971

    Hi,

    For your information, You can’t use the invoicing items which are created as a package from the Geodirectory payment manager plugin. You can only use the items with type ‘standard’ and ‘fee’ for creating an invoice from the backend. Can you please send me following details in private reply so that I can create invoice programmatically?

    – Paypal transaction ID
    – Package price
    – Date and time of invoice

    Once you will provide all above details, I will create an invoice by code and you can send it to your end user.

    Regards,
    Patrik

    in reply to: missing invoice #1402

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    in reply to: missing invoice #1395

    Patrik
    Moderator
    Post count: 1971

    Hi

    Can you please share admin and FTP details in private reply so that we can look into it in detail?

    Regards,
    Patrik

    in reply to: Stripe Gateway Stuck in Test Mode #1371

    Patrik
    Moderator
    Post count: 1971

    Hi Steven!

    Good to know that! Can I mark this as resolved?

    Let me know if you have any other queries.

    Regards,
    Patrik

    in reply to: Stripe Gateway Stuck in Test Mode #1368

    Patrik
    Moderator
    Post count: 1971

    Hi Steven,

    I get too many redirects error on the site. If you have staging site then let me know the credentials in private reply so that we can check the things there instead of making changes directly on live site.

    Regards,
    Patrik

    in reply to: Stripe Gateway Stuck in Test Mode #1364

    Patrik
    Moderator
    Post count: 1971

    Hi Steven,

    You did not mention the FTP password in your private reply. Please provide us the FTP password so that we can have a look.

    I am not able to check out on after adding a listing as it gives an error about too many redirects. Is it the same case on your side or you can see the checkout page?

    Regards,
    Patrik

    in reply to: Maximum execution time #1348

    Patrik
    Moderator
    Post count: 1971

    Hi Nyssa,

    There are some unexpected behaviors on the checkout page and admin settings pages, for example, stripe gateway settings are not saved. I think it is due to the cache by hosting. Can you please disable the caching on staging so that we can find the issue and fix it. It seems issue due to the hosting and not the plugins.

    Regards,
    Patrik

    in reply to: Not working on Chrome #1342

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The issue is due to caching plugin WP Fastest Cache. So I have excluded the checkout page from the caching and it should work fine now.

    Please review it and let me know how it works from your side.

    Regards,
    Patrik

    in reply to: Not working on Chrome #1340

    Patrik
    Moderator
    Post count: 1971

    Can you please let me know the FTP details in private reply so that we can look more into this issue?

    Regards,
    Patrik

    in reply to: Not working on Chrome #1335

    Patrik
    Moderator
    Post count: 1971

    Yes, the link you have shared is of the invoice created for someone. So you should be logged in via admin user or the user for whom the invoice created to access it and pay.

    Is this resolved your issue?

    Regards,
    Patrik

    in reply to: Not working on Chrome #1333

    Patrik
    Moderator
    Post count: 1971

    Hello,

    I can access both the URLs from my chrome browser. My question is are you logged in as the correct user for whom the invoice has been generated? Or are you logged in as the admin user? I see that if I am not logged in as any user it shows cart empty and it is the default behaviour.

    Let me know your inputs here.

    Regards,
    Patrik

    in reply to: Invoice fields #1315

    Patrik
    Moderator
    Post count: 1971

    The company name field is already there on the invoice add/edit page. See screenshot here https://wpinvoicing.com/docs/sending-your-first-invoice/

    Let me know if you need more details on this.

    Regards,
    Patrik

    in reply to: Maximum execution time #1309

    Patrik
    Moderator
    Post count: 1971

    Ok thanks for providing info. I see all the invoices are paid using the manual payment method.

    How do you make payment for recurring items using manual payment method as it will not allow using the manual payment method for recurring items?

    Can you let me know the steps you are following at checkout?

    in reply to: Maximum execution time #1307

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I suggest you discuss the same issue with WPEngine technical team as they apply some MU changes on their server specific to WordPress sites so it can be the reason for this issue.

    Also, Can you please tell me the other sites having the same issue are hosted on WPEngine or somewhere else?

    We are trying to regenerate the issue and will let you know the fix as soon as possible.

    Regards,
    Patrik

    in reply to: Maximum execution time #1303

    Patrik
    Moderator
    Post count: 1971

    I can’t recreate the issue. It may be specific to your installation or theme you are using. Please provide us the admin and FTP details in private reply and we will look into it further.

    Thanks,
    Patrik

Viewing 15 posts - 361 through 375 (of 391 total)