Patrik

Forum Replies Created

Viewing 15 posts - 271 through 285 (of 391 total)
  • Author
    Posts
  • November 22, 2018 at 2:28 pm in reply to: Error: Validation failed (count must be greater than 0) #2338

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    November 20, 2018 at 1:10 pm in reply to: Amazon pay plugin? #2329

    Patrik
    Moderator
    Post count: 1971

    Hi Muhammad,

    We are still working on it. They have their own integration methodology so facing few issues while integrating with our invoicing plugin. I will update you here first once we are done from our side and release the beta plugin.

    Regards,
    Patrik

    November 12, 2018 at 6:46 am in reply to: WPInvoicing retrieves old pending invoices when user buys new item #2316

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    November 12, 2018 at 6:23 am in reply to: Payment Date column no longer displays date #2315

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    October 25, 2018 at 5:15 am in reply to: Amazon pay plugin? #2277

    Patrik
    Moderator
    Post count: 1971

    Yes, I am working on it and will take at least a week for release.

    Regards,
    Patrik

    October 24, 2018 at 10:18 am in reply to: URGENT~Invoice created and it is marked Paid" #2273

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have added the above code in your theme’s functions.php file. Please review it and let me know your inputs. I suggest you create the staging site where you try new plugins instead of on live site to check if any issues with invoicing occur or not.

    Regards,
    Patrik

    October 24, 2018 at 5:12 am in reply to: URGENT~Invoice created and it is marked Paid" #2271

    Patrik
    Moderator
    Post count: 1971

    Hi,

    It seems Social Media and Share Icons (Ultimate Social Media) plugin is adding that content in excerpt or main content of every post via a hook. You can try following code to fix:

    

    add_filter('get_the_excerpt', 'get_the_excerpt_cb', 10, 2);
function get_the_excerpt_cb($post_excerpt, $post){

    if('wpi_item' == get_post_type($post)) {
        return '';
    }

    return $post_excerpt;
}
    

    Let me know if it works for you or provide us with FTP details to look more into this.
    

    Regards,
    
Patrik
    

		
	
    


    

			
				

    

	
    

		October 23, 2018 at 7:24 pm

		
			
				in reply to: 				URGENT~Invoice created and it is marked Paid"
			

		
		#2268

		
		
		
	
    


    


    

	
    

		
		
    Patrik
    Moderator
    
		
		
     Post count: 1971
    
	
    

	
    

		
		
    Hi,
    

    Please check the excerpt of the item if there is any value or not. As the text below item comes from the excerpt. I have checked in the backend but there is no excerpt in test item but better you check in Database and remove if not required for the quick fix for any items. 
    

    As of now I have added blank space and saved an item and the text is now removed.
    

    Regards,
    
Patrik
    

		
	
    


    

			
				

    

	
    

		October 23, 2018 at 7:20 pm

		
			
				in reply to: 				URGENT~Invoice created and it is marked Paid"
			

		
		#2267

		
		
		
	
    


    


    

	
    

		
		
    Patrik
    Moderator
    
		
		
     Post count: 1971
    
	
    

	
    

		
		
    Hi,
    

    I have traced issue and fixed it by deactivating the plugin duplicate page. There is a conflict. The duplicate plugin has added the div with the same ID (#major-publishing-actions) so due to 2 same IDs the conflict generated. There should be no 2 same ID so the Duplicate plugin is adding div with the same ID is wrong. I suggest you use the different plugin for duplication of page/post.
    

    Check it from your side and let me know if this is fixed for you or not. I will check this ticket first in the morning tomorrow.
    

    Regards,
    
Patrik
    

		
	
    


    

			
				

    

	
    

		October 23, 2018 at 7:04 pm

		
			
				in reply to: 				URGENT~Invoice created and it is marked Paid"
			

		
		#2266

		
		
		
	
    


    


    

	
    

		
		
    Patrik
    Moderator
    
		
		
     Post count: 1971
    
	
    

	
    

		
		
    Hi Muhammad,
    

    I am logged into the admin account and looking into the issue. Can you please provide me the FTP details as well to check in detail?
    

    Regards,
    
Patrik
    

		
	
    


    

			
				

    

	
    

		October 22, 2018 at 6:30 am

		
			
				in reply to: 				Recurring Payment Cancellation Button
			

		
		#2254

		
		
		
	
    


    


    

	
    

		
		
    Patrik
    Moderator
    
		
		
     Post count: 1971
    
	
    

	
    

		
		
    Hi Rafaela,
    

    Subscriptions with status active, trialing and failing can only be canceled. As in your screenshot, the subscription has status pending so there is no cancel button displayed in action. Also, Subscription only with authorize.net payment gateway can be canceled. We will add this functionality to all other possible gateways asap.
    

    Let me know if you have any questions.
    

    Regards,
    
Patrik
    

		
	
    


    

			
				

    

	
    

		October 22, 2018 at 6:00 am

		
			
				in reply to: 				Show Company Name and GST on Check out page
			

		
		#2253

		
		
		
	
    


    


    

	
    

		
		
    Patrik
    Moderator
    
		
		
     Post count: 1971
    
	
    

	
    

		
		This reply has been marked as private.
		
	
    


    

			
				

    

	
    

		October 20, 2018 at 12:13 pm

		
			
				in reply to: 				{first_name} field missing in sent email
			

		
		#2247

		
		
		
	
    


    


    

	
    

		
		
    Patrik
    Moderator
    
		
		
     Post count: 1971
    
	
    

	
    

		
		
    Hi,
    

    It is working fine on our side. It may be possible the user has no first name and last name in his profile. Can you check from the admin side by going into users menu and edit user page if users’ first name is set or not?
    

    Please provide us the admin and FTP details in private reply to troubleshoot the issue and fix it.
    

    Regards,
    
Patrik
    

		
	
    


    

			
				

    

	
    

		October 17, 2018 at 1:01 pm

		
			
				in reply to: 				Cart is Empty
			

		
		#2235

		
		
		
	
    


    


    

	
    

		
		
    Patrik
    Moderator
    
		
		
     Post count: 1971
    
	
    

	
    

		
		
    Hi,
    

    It should work for others as well. I have excluded the checkout page from the cache so it should not be displaying the older cached things on the checkout page all the time. If you face the same problem after this then you can deactivate the fastest cache plugin and try any other plugin for caching.
    

    Regards,
    
Patrik
    

		
	
    


    

			
				

    

	
    

		October 17, 2018 at 9:46 am

		
			
				in reply to: 				Cart is Empty
			

		
		#2232

		
		
		
	
    


    


    

	
    

		
		
    Patrik
    Moderator
    
		
		
     Post count: 1971
    
	
    

	
    

		
		
    Hi,
    

    The problem is due to the fastest cache plugin. It caches the page for a longer time. I have added the checkout page URL to the excluded pages and it should work now. Please review it from your side and let me know how it goes.
    

    Regards,
    
Patrik
    

		
	
    


    

			
		
	
    • 

	
  • 

		
    Author
    

		
    

			
				Posts
			
		
    

	
    • 





				



	


		Viewing 15 posts - 271 through 285 (of 391 total)