Paolo
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I’m very glad that we were able to solve it! 🙂
yes please…
This is the error.
PHP Fatal error: Call to undefined function wpinv_generate_post_name()
It looks like the Core Invoicing plugin is not installed / activated or it could be an old version?
To get access to your website, move the invoicing-quotes plugin outside the plugins folder so that it automatically deactivates.
At that point you can move it back in and check if the Invoicing plugin is active.
The function is here: https://github.com/AyeCode/invoicing/blob/c850cb9e5e4a534c27efc8380c993d8430390997/includes/wpinv-invoice-functions.php#L2205
If the latest Invoicing is installed it should work.
Let us know,
It should be by the end of this week, maximum next week. If you have access to your error log, you should be able to see the PHP error that is causing the white screen, if you let us know what it is it could help…
If you have no0 error log you just need to follow this docs to activate it:https://codex.wordpress.org/Debugging_in_WordPress
basically change in wp-congif.php
define( 'WP_DEBUG', false );
to
define( 'WP_DEBUG', true );
and below that line add this:
// Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 ); // Use dev versions of core JS and CSS files (only needed if you are modifying these core files) define( 'SCRIPT_DEBUG', true );
refresh any page that is giving error of your website and you’ll find the debug log in wp-content.
Thanks
that’s definitely not the problem, if you provide the credentials requested I’ll look into it, there’s not much more than I can do without checking your website.
Sorry about that!
There must be something we are missing… I just tested everything on our test site and I can’t recreate the problem.
Please provide a link, admin credentials and FTP credentials too and I’ll have a look at the error logs
Maybe an outdate PHP version, I’ll be able to tell you as soon as I can turn on wp debug.
Let me know,
Thanks
did you overwrite the old files with the new ones via FTP or installed the plugin again? Github version come with a different folder name (-master) at the end and WordPress sees them as a different plugins.
Let me know,
Thanks
An update will be released very soon, did you try the development version?
https://github.com/AyeCode/invoicing-quotes
Let us know,
Thanks
Hi,
the developers have been alerted about your question and will let you know a solution asap.
Thanks for your patience,
Hi,
in order to do proper debugging, sometimes wp admin credentials are not enough. We need to access the files directly on your server and the easiest way to do that is through an FTP client, but for that we need the host name or IP of your server, username and password. If you aer unsure about where to find those, please contact your hosting provider support and ask them.
Another option is providing cpanel credentials and in that case we can create an FTP user by ourselves.
Let us know,
Thanks
You are welcome
Hi Attila,
this is a bit beyond support, however developers will reply after week end if possible.
Thanks
Please provide a link, admin and FTP credentials and we’ll check what’s wrong.
Thanks
I just checked and all those strings are in the main invoicing-en_US.po file.
Thanks
Hi,
it should be in Invoicing > Emails > Email settings.
Let us know if that is it,
Thanks
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