Alison Teitel

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  • in reply to: Same Item ID but different prices #3770

    Alison Teitel
    Free User
    Post count: 5

    Mark as resolved. I’ve made my modifications to work around this. Perhaps you could consider this as a feature request.

    in reply to: Customer Invoice Email not sending #3761

    Alison Teitel
    Free User
    Post count: 5

    That worked very nicely. I didn’t need to use the callback, although I might use it later. Upon the creation of my invoice I used your wpinv_user_invoice_notification() function.

    Passing it the newly created invoice ID was all I needed to do after a successful creation.

    Maybe include that in your list of developer functions as you continue to publish your documentation.

    Thanks again for your help!

    in reply to: Customer Invoice Email not sending #3749

    Alison Teitel
    Free User
    Post count: 5

    The “Resend Invoice” button sent out the invoice, but I need it to send after a successful call to wpinv_insert_invoice().

    The invoices are created just fine and appear in the user’s dashboard, but no email gets sent even though that checkbox is checked. As I said before, when the below call includes the “user_note”, a user note email gets sent out.

    I’ll include my call here.

    All these variables are present and accurate. I populate a lot of these fields with ACF.

    $data = array(
                'status'            => 'wpi-pending',
                'user_id'           => $practice_userid,
                'cart_details'      => $invoice_items,
                'user_info'         => array(
                    'first_name'        => get_field("practice_owner_first_name", $practice_id),
                    'last_name'         => get_field("practice_owner_last_name", $practice_id),
                    'phone'             => get_field("practice_owner_phone", $practice_id),
                    'address'           => get_field("practice_billing_address_1", $practice_id) . ' ' . get_field("practice_billing_address_2", $practice_id),
                    'city'              => get_field("practice_billing_city", $practice_id),
                    'country'           => 'US',
                    'state'             => get_field("practice_billing_state", $practice_id),
                    'zip'               => get_field("practice_billing_postal_code", $practice_id),
                    'company'           => get_the_title($practice_id),
                    'vat_number'        => '',
                    'discount'          => ''
                ),
                'due_date'          => '2019-11-20',
                'private_note'      => 'assignment_id=' . $assignment_id,
            );
    		
            $invoice = wpinv_insert_invoice( $data, true );
    in reply to: Customer Invoice Email not sending #3747

    Alison Teitel
    Free User
    Post count: 5

    There is proprietary code and personal information that I can’t give access out to a third party without us drawing up an NDA of some kind and I’m not even sure that is an option.

    I included the screenshot of those settings and I can provide you screenshots to whatever else you need to see in the back end.

    I’m sure you can accommodate us this way. It might take a little longer, but it might be the only option.

    You should be able to supply a short list of debugging steps or things to check out. I’ll check them and get back to you.

    Thanks again.

    in reply to: Customer Invoice Email not sending #3745

    Alison Teitel
    Free User
    Post count: 5

    Just tell me where to look in the UI. I can’t give out access. I will be happy to screenshot whatever you need to see or check settings and report them here.

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