Guust

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Viewing 15 posts - 256 through 270 (of 442 total)
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  • November 22, 2018 at 1:27 pm in reply to: Error: Validation failed (count must be greater than 0) #2336

    Guust
    Moderator
    Post count: 29970

    Please update all your plugins and WP first, and let us know if you still have a problem then.
    Also, give us then the URL of the page where we can buy this item.
    Thanks

    November 22, 2018 at 1:13 pm in reply to: Error: Validation failed (count must be greater than 0) #2334

    Guust
    Moderator
    Post count: 29970

    Oops, my mistake.
    Can you post your URL and WP admin in a private reply so we can check.
    Also include details of the product.
    Thanks

    November 22, 2018 at 12:10 pm in reply to: Error: Validation failed (count must be greater than 0) #2332

    Guust
    Moderator
    Post count: 29970

    Recurring needs to be at least once.
    If you just want to sell something for a one-off payment, then you should not select recurring.

    Thanks

    November 8, 2018 at 10:12 pm in reply to: Payment Date column no longer displays date #2308

    Guust
    Moderator
    Post count: 29970

    I cannot replicate that on my test site. Please post your URL and WP Admin and FTP details so we can investigate.
    Thanks

    November 5, 2018 at 10:53 am in reply to: *Important *Customer is Stuck on Checkout Page #2290

    Guust
    Moderator
    Post count: 29970

    Please check now, I de-activated the “Schema” plugin.

    November 5, 2018 at 10:01 am in reply to: *Important *Customer is Stuck on Checkout Page #2288

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    November 5, 2018 at 9:05 am in reply to: *Important *Customer is Stuck on Checkout Page #2285

    Guust
    Moderator
    Post count: 29970

    Please post URL and WP admin details in a private reply so we can check it out.
    Please also add FTP details.
    Thanks

    November 2, 2018 at 9:29 am in reply to: When publishing invoice with the invoice is paid by default #2281

    Guust
    Moderator
    Post count: 29970

    That should not happen according to my tests.
    Can you post your URL and WP admin details so we can check your settings?
    Thanks

    October 19, 2018 at 11:23 pm in reply to: Renewals #2245

    Guust
    Moderator
    Post count: 29970

    You can use this shortcode 

    [gd_listings post_author=current_user]

    See more at https://wpgeodirectory.com/docs/core-shortcodes/#listings

    The trigger to add the renew link to the website and the trigger to send the first renew email is the same one, so if the renew link pops up 29 days before expiry, then the email will be sent at the same time.
    The difference between the 30 days set and the 29 days in your test, is probably just because of some time settings.

    Users cannot renew before the expiry notice, only upgrade.
    If they upgrade and you want to give them extra days from their old package, then you can do that manually.

    Thanks

    October 13, 2018 at 10:35 am in reply to: GoCardless Payment Gateway – Error: Validation Failed #2201

    Guust
    Moderator
    Post count: 29970

    I alerted the developers to have a look after the weekend.
    Please post URL, WP admin and FTP details in a private reply so they can investigate.
    Thanks

    October 12, 2018 at 12:00 pm in reply to: Payfast License Key Invalid #2196

    Guust
    Moderator
    Post count: 29970

    I am not very familiar with 2CO at all. Stripe and PayPal are the most common ones, but not sure you use these in South Africa.
    2CO is available in Africa, and should support recurring packages too.

    Thanks

    October 12, 2018 at 10:59 am in reply to: Payfast License Key Invalid #2193

    Guust
    Moderator
    Post count: 29970

    That is not how https://wpinvoicing.com/your-account/ looks, please see the image. Did you click on the link I gave?

    October 12, 2018 at 10:44 am in reply to: Payfast License Key Invalid #2189

    Guust
    Moderator
    Post count: 29970

    Hi Sacha, is that the same license as at https://wpinvoicing.com/your-account/ ?

    Thanks

    October 11, 2018 at 10:05 pm in reply to: how to add description in invoicing #2182

    Guust
    Moderator
    Post count: 29970

    To add an extra description, use the excerpt of the item:
    Invoicing > Items > Edit or create an item.
    See image 1.

    If you want more than one item, add the same item again, see image 2.

    Thanks

    October 4, 2018 at 11:01 pm in reply to: Renewals #2157

    Guust
    Moderator
    Post count: 29970

    Is there a setting that will unpublish the listing if the invoice isn’t paid with a given time frame?
    The GD Pricing Manager has a setting “Enable expiry process?”.
    Every price package has a setting to “Expire, Downgrade to”.

    Also, If they had made payment, they would’ve lost 5 days. Is that proper?
    That would not happen with recurring packages, but that is indeed how it works for the moment.
    You can delay sending expiry notices by changing the timing in the GD Pricing Manager Notifications.
    I think that in the new GD Pricing Manager version, this behavior may be changing.

    I will get the developers to confirm my answer. Thanks

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Viewing 15 posts - 256 through 270 (of 442 total)