Guust

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Viewing 15 posts - 241 through 255 (of 442 total)
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  • January 6, 2019 at 4:46 am in reply to: Standard Paypal not working #2480

    Guust
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    Post count: 29970
    This reply has been marked as private.
    January 6, 2019 at 4:44 am in reply to: Standard Paypal not working #2479

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    January 6, 2019 at 4:43 am in reply to: Standard Paypal not working #2478

    Guust
    Moderator
    Post count: 29970

    Paypal will show a $0 item for the creating of the recurring package with a note “created”, and the $159 should be a separate transaction on the same day with a note “completed”.

    I did a test and cannot find a problem …

    Thanks

    January 5, 2019 at 1:17 pm in reply to: Request for refund #2469

    Guust
    Moderator
    Post count: 29970

    Please use the email link here: https://wpinvoicing.com/refund-policy/

    Thanks

    January 5, 2019 at 11:52 am in reply to: Pay Invoice Button Opens White Page #2467

    Guust
    Moderator
    Post count: 29970

    You do not have any active gateways set up:
    Invoicing > Settings > Gateways.

    Thanks

    January 5, 2019 at 1:00 am in reply to: Pay Invoice Button Opens White Page #2464

    Guust
    Moderator
    Post count: 29970

    See image, that may explain it.
    If it does not, then provide WP admin details for your site in a private reply and we will have a look for you.

    Thanks

    December 17, 2018 at 1:54 pm in reply to: How to reset invoce numbering to start from 1 #2441

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

    December 15, 2018 at 11:16 pm in reply to: How to reset invoce numbering to start from 1 #2435

    Guust
    Moderator
    Post count: 29970

    Please review https://wpinvoicing.com/support/topic/invoice-number/

    Thanks

    December 12, 2018 at 10:44 am in reply to: [Urgent] Customer Stuck at checkout #2422

    Guust
    Moderator
    Post count: 29970

    Cities will never load, it is a free text field.
    When selecting Canada, the provinces will load.
    But you have to wait until the page is fully loaded, and that depends on your server.

    December 12, 2018 at 8:29 am in reply to: [Urgent] Customer Stuck at checkout #2413

    Guust
    Moderator
    Post count: 29970

    I am not sure what you mean with “customer is unable to select the city”.
    City is a free text field.

    I had no trouble changing country to Canada and selecting a different province and add a city.
    It went OK to the payment gateways too.

    I did turn off one of your caching plugins, you should only use one.

    December 12, 2018 at 6:34 am in reply to: [Urgent] Customer Stuck at checkout #2411

    Guust
    Moderator
    Post count: 29970

    Please turn off the security plugin if we need to have a look.

    December 3, 2018 at 11:16 am in reply to: Renew Package #2384

    Guust
    Moderator
    Post count: 29970

    Sorry, but we do not support customizations.

    December 3, 2018 at 9:58 am in reply to: Renew Package #2382

    Guust
    Moderator
    Post count: 29970

    Recurring packages need to be activated by a user in the chosen payment gateway.
    Please submit any further questions regarding the Pricing Manager here: https://wpgeodirectory.com/support/forum/prices-and-payments-addon/

    Thanks

    November 23, 2018 at 8:40 am in reply to: Invoice Number #2345

    Guust
    Moderator
    Post count: 29970

    Did you empty the trash first as well?
    Please post URL and WP admin details in a private reply if we need to have a look.
    Thanks

    November 22, 2018 at 9:35 pm in reply to: Invoice Number #2340

    Guust
    Moderator
    Post count: 29970

    1. Delete all your test invoices.
    Then go to Invoicing > Settings > Misc tab >
    Sequential Invoice Numbers > Yes
    Sequential Starting Number > 1

    2. Payment can only be successful if an invoice was generated as part of the listing submission process.
    Once a payment was successful, you should not modify any invoice generated. At any rate, the invoice number cannot be changed after successful listing submission, regardless of payment.

    Thanks

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Viewing 15 posts - 241 through 255 (of 442 total)