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Split: Items not showing when creating a manual invoice

This topic contains 3 replies, has 2 voices, and was last updated by  Atilla Boz 4 years, 7 months ago.

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  • April 25, 2020 at 11:19 pm #4534

    Atilla Boz
    Buyer
    Post count: 280

    Hi Guust!

    What`s up. Long time – hope you are doing well. I got that “no resuluts found” problem, too.

    All our users are from a time before we used WPGD, and none of them has booked their package from the new website, but back in the days when it was a joomla page. So what would be a work-around for us?

    We have to make invoices with something like Photoshop or word for those?

    Best wishes,
    Atilla

    April 25, 2020 at 11:23 pm #4535

    Atilla Boz
    Buyer
    Post count: 280

    But wait, the thing is, one can add a new product – and that is saved to the invoice. And they can definitely be created manually. I just did it a few minutes ago, just that you have to add a new item with any new invoice. Because in the field in does not show the other items.

    And I think I can remember when this worked, and you could just pick the right item. I mean why else would that field be there to chose the items, and why would there be a button to make a new invoice.

    Please re-check that info or clear my view if there`s something I did not see.

    Thanks in advance,
    Atilla

    April 26, 2020 at 12:15 am #4536

    Guust
    Moderator
    Post count: 29970

    You can add Items to Invoicing that are not GD related, for example if you do not use GD, or you also use Invoicing to sell other things than GD Listings.

    For invoices for GD to work correctly, your users need to order the package from the frontend.

    Thanks

    April 26, 2020 at 12:22 am #4537

    Atilla Boz
    Buyer
    Post count: 280

    Ok coolio,

    I did it like this: when I changed the setting of the item to Standard I can find it in the dropdown menu and don`t have to create a new item with each invoice.

    So for those 20 Premium Users I will use this work-around and see if all works like it should if I book from the frontend maybe tomorrow.

    Thanks for the world-famous speed of feedback.
    Have a sunny sunday!

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