40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Stripe Recurring

This topic contains 36 replies, has 4 voices, and was last updated by  laurence anthony 4 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • February 5, 2020 at 6:20 am #4065

    laurence anthony
    Buyer
    Post count: 293

    Hi,
    Has recurring payments for Stripe been enabled?

    February 5, 2020 at 7:39 am #4066

    Alex Rollin
    Moderator
    Post count: 27815

    Yes

    February 11, 2020 at 8:32 pm #4090

    laurence anthony
    Buyer
    Post count: 293

    Hey Alex,
    So we want to make the switch to Stripe recurring for our Geodirectory site. I have questions regarding rentals and email reminders.

    1. Listings with existing recurring subscriptions (authorize.net) will be set to expired status because of failed payment, correct? If so, will they receive the Expired Listing email?

    2. Do all email reminders in Geodirectory still get sent to listings who are on recurring subscriptions? Or do they only receive an email receipt when the renewal payment is made?

    February 11, 2020 at 8:44 pm #4091

    laurence anthony
    Buyer
    Post count: 293

    To clarify, I have created recurring packages for 1 year but have set recurring limit to 0 (infinite).

    I want to know if listings in these packages will receive expiry email reminders set in GD > User Emails. Or if they only receive an email receipt of the renewal payment. or both?

    February 12, 2020 at 2:04 pm #4095

    Kiran
    Moderator
    Post count: 7069

    Listings with recurring packages will not receive expiry email reminders. Listings status for recurring packages handled based on IPN notification from Payment Gateway site on cubscription cancelled or cycles are completed.

    Yes, it will send email receipt for each renewal of payment.

    Kiran

    February 13, 2020 at 2:25 pm #4103

    laurence anthony
    Buyer
    Post count: 293

    How does a customer cancel a subscription?

    February 13, 2020 at 8:18 pm #4105

    Alex Rollin
    Moderator
    Post count: 27815

    With UsersWP and WPI you can display a tab.

    Otherwise check the WPI menu options for a link to add to your menu to direct users to view their subscriptions. If the subscription can be cancelled by the user then there will be a cancel button.

    February 17, 2020 at 6:07 am #4120

    laurence anthony
    Buyer
    Post count: 293

    Is there shortcode for the subscription history?

    February 17, 2020 at 1:38 pm #4126

    Kiran
    Moderator
    Post count: 7069

    Hi,

    To show subscription history list shortcode is [wpinv_subscriptions].

    You can assign page to subscription history adding shortcode to page from Invoicing > Settings > General > Scroll to bottom Page Settings.

    Kiran

    February 26, 2020 at 2:16 am #4179

    laurence anthony
    Buyer
    Post count: 293

    I’m getting an error with the Stripe add-on.
    Error: Payment Intent creation failed while processing a payment.

    At first, I selected the only the api events listed in the docs. Then I tried enabling all events. But I get the same results either way.

    So I’ve switch back to authorize.net now.

    February 26, 2020 at 2:16 am #4180

    laurence anthony
    Buyer
    Post count: 293
    This reply has been marked as private.
    February 26, 2020 at 4:28 am #4181

    Kiran
    Moderator
    Post count: 7069

    Hi laurence,

    To check i need to make a one transaction with Stripe gateway. Please allow me to enable Stripe sandbox mode to make a test transaction.

    Regards,
    Kiran

    February 26, 2020 at 5:35 am #4182

    laurence anthony
    Buyer
    Post count: 293

    Hi Kiran,
    I’ve added test keys in the plugin now.
    thank you

    February 26, 2020 at 9:40 am #4183

    Kiran
    Moderator
    Post count: 7069

    Hi laurence,

    I checked do some testing with invoice total of $50.0 & $0.05. Invoice was successful for $50.0 but for $0.05 it shows error that you mentioned.

    I checked on my test site with similar transactions with total amount of $50.0 & $0.05 and it worked fine for both amount.

    – Do you have any minimum amount set at Stripe?
    – Go to https://dashboard.stripe.com/test/developers and check under API Version that most latest version of API is selected.

    Please provide us FTP credentials to do some more debugging to find exact cause of the issue.

    Thanks,
    Kiran

    February 26, 2020 at 10:18 am #4184

    laurence anthony
    Buyer
    Post count: 293
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 37 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket