Quotes add on not sending email

Hi Khun,

1. No problems sending emails from the site. Invoices are sent fine by your invoicing plugin. But not the quote plugin.

< I can’t recreate on my test site. Can you provide test or staging site so i can check there?

3. I have just found another bug. After trying so create and send a new quote. I received a ADMIN BCC copy of an INVOICE sent to the client (not a quote).

< Please make sure you have correctly saved email message & subject at Invoicing > Emails > Email Settings

Kiran

Hello Khun,

https://wordpress.org/support/topic/quotes-add-on-not-sending-email/#post-9486559

1. The bugs in the quotes addon are not fixed and are still exactly the same as before. That is, a newly created quote is incorrectly named with an invoice prefix (that cannot be edited) and the invoice does not send either using the save on send option or the resend option. The purple did not send bubble appears in the notes section of the invoice after attempting to send.

May be recent files from development version not moved correct location. We have tested on our two test site and it worked there. Please register here on our one of test site https://ppldb.com/kiran/. This helps us to test by sending you a quote notification.

2. The invoicing plugin would appear to remove all of its data (if this option is checked) with the exception of the user information. This issue requires more thought and further development of your plugin as well. At present if someone is sent a quote or invoice they are automatically added as a WP user with the role of subscriber. Thus they have the ability to log in to the back end of a WP site. This is not acceptable in many situations. For example, on the site I am currently developing both products and services are offered. The products (courses) are accessed by login it to the WP backend. It maybe the case that I quote someone to provide a service (and even complete the job and invoice them) but I do not want them to be able to log into the back end of my site.

Only administrator users have access to site backend, subscriber users do not have access at WP backend. Only administrator users can add/update/send invoice/quote from backend.
There is an option available in Invoicing Settings > Misc > Checkout Settings > Require Login To Checkout. If this option ticked then user needs to be logged in to view or pay invoice, can only view or pay their own invoice. If unticked then anyone can view or pay the invoice.

https://wordpress.org/support/topic/quotes-add-on-not-sending-email/#post-9486623

After further testing I can also confirm that even though the addon will not send the quote to the customer. If I then convert it to an invoice I can then successfully email the invoice out. So the bug definitely resides in the functionality of the add on.

Did you moved files from development version https://github.com/kprajapatii/invoicing/archive/master.zip & https://github.com/kprajapatii/invoicing-quotes/archive/master.zip to your sites?
I tested this with my two test sites and quote notification works fine now. Please register here https://ppldb.com/kiran/ so we can test by sending you a quote notification.

1. The pay now link that currently appears in the Invoice email is rather hidden and likely to be missed by a new customer. It would be much more effective if it was styled as a button, or alternatively located in more prominent position at the top of the email.
2. When checking out to pay via email you are taken to a page with the options to pay with paypal or create an account. Why are you not taken to the paypal page that simply requests your credit card details like occurs with other plugins that use paypal to process transactions.

Ok, thanks for your suggestions, we will implement these to make it more user friendly.

https://wordpress.org/support/topic/quotes-add-on-not-sending-email/#post-9486644

I have another bug to report. Upon a fresh install and creating a new invoice, the numbering starts at 459 (WPINV-00459). I have ticked the option for sequential numbering and to start at 1 in the general settings.

It seems invoicing data not completely deleted. Did you uninstall plugin with option “Remove Data On Uninstall?”.
In completely fresh install it starts the from number set at “Sequential Starting Number”. On every invoice creation it updates the last number option. If this option already saved before then next number will start from this number.

Also if last sequence number used = 430 and if you set “Sequential Starting Number” = 501, then next invoice number sequence will starts from 501.

I have tried on complete fresh install and this settings working fine.

Thanks for detailed explanation. 🙂

Let us know.

Thanks,
Kiran

Hi Max,

I setup a new test site and tried to replicate the bugs but i could not.

I think the only way we will make fast progress here is if you work with our test site or you create your own new test site we can have access to ( assuming we still can have access to your current site you are testing on)

Let me know how you would like to proceed?

Thanks,

Stiofan