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VAT number

This topic contains 15 replies, has 3 voices, and was last updated by  Kiran 7 years, 2 months ago.

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  • October 2, 2017 at 4:45 pm #456

    Abel Romero
    Buyer
    Post count: 206

    Hello!

    -Where is the box to enter the VAT number activated during the payment process?.

    -Can be configured so that it does not automatically detect VIES?.

    I can not find the option, I post in invoices.

    Thank you very much

    October 2, 2017 at 4:48 pm #458

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Have you setup EU VAT? https://wpinvoicing.com/docs/setting-up-eu-vat/

    Stiofan

    October 3, 2017 at 11:49 am #464

    Abel Romero
    Buyer
    Post count: 206

    Hello Stiofan

    You already have the option to enter the VAT number, thank you very much !.

    Now how do I get these two things ?:

    1.-The problem now is that I need the validation to be automatic by default (even if it is erroneous according to VIES), without needing to press the button.

    2.-I also need to be able to go to the payment without entering any data in the VAT number.

    Thank you Stiofan!!

    October 9, 2017 at 1:30 pm #494

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi, there are all settings, please check the settings page and the docs.

    Stiofan

    October 9, 2017 at 5:27 pm #497

    Abel Romero
    Buyer
    Post count: 206

    Hello

    Could you tell me which document I should revise?

    Before writing I have reviewed the documentation and the only thing I associate with what I ask are the options of the attached image, and it does not work, it is still a required field …

    1.-I need the validation to be automatic by default (even if it is erroneous according to VIES), without having to press the button.

    2.- I also need to be able to go to the payment without entering any data in the VAT number.

    Sorry for not understanding, please note the difficulty of understanding due to language differences, I do everything with google translator …

    Thank you Stiofan!

    October 9, 2017 at 5:39 pm #499

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please see here:
    https://wpinvoicing.com/docs/setting-up-eu-vat/

    If you still have problems after that please post wp-admin and i will check your settings.

    Thanks,

    Stiofan

    October 9, 2017 at 6:14 pm #500

    Abel Romero
    Buyer
    Post count: 206
    This reply has been marked as private.
    October 10, 2017 at 8:33 pm #505

    Abel Romero
    Buyer
    Post count: 206

    I have continued to do tests in GD, now I do not see the box to enter the number of I.V.A. have you changed anything?

    Is there a bug in the program?

    I need:

    1.- to display the box to enter the number of I.V.A ..

    2.- that the validation is automatic by default (even if it is erroneous according to VIES), without having to press the button.

    3.- I also need to be able to go to the payment without entering any data in the VAT number.

    Can I help with something?

    thank you very much

    October 12, 2017 at 8:01 am #534

    Abel Romero
    Buyer
    Post count: 206
    This reply has been marked as private.
    October 12, 2017 at 6:04 pm #538

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    We just released and update can you please install and check if anything has changed if not please explain exactly what is wrong (i dont fully understand your problem) and i will have a look.

    Thanks,

    Stiofan

    October 12, 2017 at 6:56 pm #539

    Abel Romero
    Buyer
    Post count: 206
    This reply has been marked as private.
    October 14, 2017 at 11:58 am #588

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Vlad,

    I note that your IP location is Australia, the vat info will not appear unless you are in the EU. I just tested (from the EU) and it works as expected. If you need to test then i suggest you use something like tunnelbear (free VPN chrome addon) that will let you test from other countries.

    Thanks,

    Stiofan

    October 16, 2017 at 10:37 am #600

    Abel Romero
    Buyer
    Post count: 206
    This reply has been marked as private.
    October 16, 2017 at 1:16 pm #603

    Kiran
    Moderator
    Post count: 7069

    Hi Vlad,

    The problem has been fixed, actually for free trial it was hiding the VAT fields on first load.
    Now we have fixed this issue and updated on your site as well.

    Please check and let us know.

    Thanks for spotting 🙂
    Kiran

    October 16, 2017 at 1:34 pm #604

    Abel Romero
    Buyer
    Post count: 206

    Hello

    solved thanks!

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