35% OFF EVERYTHING
END OF YEAR SALE
Buy Now

transaction fails if user clicks on backbutton

This topic contains 4 replies, has 3 voices, and was last updated by  picocodes 4 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • February 12, 2020 at 2:49 pm #4096

    Lynette Siew
    Free User
    Post count: 10

    Hello, I am testing checkout with Paypal. If a user does not complete the order for a paid listing and instead clicks back to site from the Paypal windo, the “cart is empty” message appears and the listing is now showing pending.
    Is there a way to bring the user back to the checkout page to complete the order?

    bburb.com

    February 12, 2020 at 8:36 pm #4098

    Alex Rollin
    Moderator
    Post count: 27815

    There is not, but this is something the developers are considering for the future.

    February 12, 2020 at 11:20 pm #4099

    Lynette Siew
    Free User
    Post count: 10
    This reply has been marked as private.
    February 13, 2020 at 6:05 am #4100

    Alex Rollin
    Moderator
    Post count: 27815

    The developers are working on related improvements. I will ask them to take a look at your topic.

    February 13, 2020 at 9:23 am #4101

    picocodes
    Moderator
    Post count: 141

    At the moment, PayPal will direct you to our payment failed page instead of the checkout page.

    If you post your website’s administration details in a private reply, I can apply a fix for this on your site. The next release will contain a more permanent fix.

    If you are a developer, you can apply the patch by yourself. https://github.com/AyeCode/invoicing/pull/259

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket